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Maintenance Surveyor
Sanctuary
A UK not‑for‑profit housing provider delivering affordable homes, care, student & supported living services.
Conduct property surveys, manage repairs, and coordinate contractors for London housing.
Managing external contractors to ensure maintenance work is carried out in accordance with contract specifications and programmes, ensuring good value for money is obtained and a high quality of workmanship is maintained
Coordinating and maintaining relationships with internal and external stakeholders, ensuring they are kept informed of progress by providing clear and precise updates
Undertaking legal disrepair surveys with aim to address all defects we as landlords would be liable for while also having the knowledge to dispute claims we would not be liable for to effectively address claims we receive. This would also entail producing comprehensive reports with inclusion of a scotts schedule
Undertake damp/mould surveys with ability to effectively scope remedial works and manage contractor to complete works as specified.
Carrying out stock condition surveys as required
Undertaking void specification surveys and managing contractor to complete works as specified to be handed back to lettings team. Project management of planned works
Attending and contributing to onsite meetings
Undertaking general dilapidation surveys and effectively scope and produce remedial specifications for a contractor to work from and complete
What you bring
mrics
degree
uk licence
microsoft
commercial awareness
surveying
To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to AssocRIC, MRICS or CIOB, Degree, HND or HNC in Surveying or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
Wellbeing support and tools
Proficient user of Microsoft packages
Must have good commercial awareness to ensure we obtain best value for money
Proven experience in working with others to deliver property related works, including indirect reports and third-party suppliers
Experience of working within a building, surveying and maintenance environment
Ability to extract and interpret computerised information and documentation
Working knowledge of legislations and best practice
Benefits
£53,709 - £56,536 per year – plus Company car or car allowance
Employee discounts
Life Assurance
Cycle to Work scheme
Voluntary health plans
Employee recognition scheme
Employee Advice Service including counselling
A pension scheme with employer contributions from Sanctuary
25 days annual leave (rising to a maximum of 30 days) plus public holidays
Training + Development
Information not given or found
Interview process
candidates must bring original certification proof of qualifications to interview.
The company originated in 1969 as the World of Property Housing Trust.
125,000 homes
Properties managed
The company builds, owns, and manages over 125,000 homes across various housing types.
100 care homes
Care facilities operated
Its care arm manages over 100 residential care homes and supported living units.
It builds, owns and manages roughly 125,000 homes, encompassing affordable rent, shared ownership, student and keyworker housing.
Its care arm runs over 100 residential care homes and supported living units, transforming lives through specialist services.
Financed via careful stewardship and not‑for‑profit reinvestment, Sanctuary reinvests every penny into community development.
Large-scale retrofit schemes, including multi‑million-pound EPC upgrades, showcase its commitment to enhancing residents’ homes.
Regeneration projects breathe new life into neighbourhoods, such as transforming Glasgow’s former Victoria Infirmary into homes.
Unusual in its breadth, it operates across housing, care, student living, supported and keyworker accommodation under one umbrella.
A strategic acquirer, recent additions include Cornwall Care, Swan Housing Association and Johnnie Johnson Housing.
Its scale grants access to grants and public funding, enabling ambitious schemes in England and Scotland.
Culture + Values
Inclusion is one of our core values.
We work together as one team to support our social purpose and put our customers at the heart of everything we do.
We value transparency and accountability in actions toward decarbonisation and sustainability.
Environment + Sustainability
2,700 Homes
Retrofitting Achievements
Improved energy efficiency by retrofitting homes to meet higher environmental standards.
£1.4M Investment
Community Investment
Allocated significant funds to support community initiatives and projects.
38% Reduction
Operational Emissions Cut
Achieved a substantial reduction in operational carbon emissions.
33% Target
Capital Goods Emissions
Aiming to significantly reduce emissions from capital goods by 2030.
Committed to achieving net zero carbon emissions by 2050
Target to reduce downstream leased assets emissions by 18% by 2030
Target to reduce employee commuting emissions by 20% by 2030
Extended carbon emissions reduced by 4% year-on-year (2022/23 to 2023/24)
Reduced personal debt by £774,900
Inclusion & Diversity
2024-2026 Inclusion Strategy
Inclusion for All Strategy
The company's Inclusion for All strategy focuses on understanding customers, attracting diverse talent, providing inclusive workplaces, and embedding an inclusive culture over the next three years.
Over 6% Disabled Staff
Disabled Employees Representation
More than 6% of the company's workforce identifies as disabled, reflecting its commitment to disability inclusion.
1,500 Employees Surveyed
Workplace Adjustments Review
The company conducted a survey to review workplace adjustments for disabled employees, involving over 1,500 employees and 400 managers.
5 Years of Gender Pay Gap Reporting
Gender Pay Gap Transparency
The company has publicly reported its gender pay gap for five consecutive years, highlighting the need to address the overrepresentation of women in lower-paid roles.
Inclusion, Diversity, Equality, Equity are the company's core values.
The company monitors all nine protected characteristics under the Equality Act 2010 for equality analysis.
The organization is a Disability Confident Employer and conducts self-assessments on recruiting and retaining disabled people.
Colleague networks include the Disability Network, PRISM (LGBTQIA+), REN (Race Equality), and Parent Network.
The gender pay gap is attributed to the overrepresentation of women in lower-paid roles.
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