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Planner/Works Programmer
Mears Group Plc
23d ago
£31,868.2
Intermediate (4-7 years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Belfast, Northern Ireland, United Kingdom
Field
Company Size
5,500 Employees
Service Specialisms
Construction services
Property Maintenance
Housing Management
Social Care
Design
Engineering
Technical Services
Facilities Management
Sector Specialisms
Housing Management
Building Repairs and Maintenance
Housing with Care
Energy Efficiency Solutions
Public Sector Building
Affordable Homes
Personal Care Services
Homelessness Solutions
Role
What you would be doing
admin support
repair monitoring
it support
operative scheduling
performance reporting
data maintenance
- Provide general administrative support to the repairs team when required
- Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
- Follow company policies and Health & Safety requirements at all times.
- Support continuous service improvements by suggesting ways to streamline planning and scheduling.
- Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
- Maintain accurate records, data, and documentation for audits and compliance.
- Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
- Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
- Cover for other planners when needed and attend meetings or training sessions as required.
- Assist with reporting and performance monitoring to ensure KPIs and targets are met.
- Work closely with administrators, supervisors, and contractors to ensure a seamless service.
- Help prioritise emergency and urgent jobs to minimise disruption for residents.
What you bring
it skills
job management
scheduling
planning
fast-paced
customer-first
- Strong IT skills with the ability to use job management and scheduling systems
- Experience scheduling and planning multi-trade repairs
- Experience working in a fast-paced, pressurised environment
- Experience in the above role with similar or the same duties
- GCSE (or equivalent) in English & Maths
- Excellent time management, organisational, and communication skills
- A customer-first approach with the ability to handle challenging situations
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- 25 days annual leave plus bank holidays
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
- Leading pension scheme
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Interview process
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Company
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
- Rapid growth through acquisitions and organic expansion.
- Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
- Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
- Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
- Strategic acquisitions have shaped its full-service housing platform.
- Customer First – We put our customers at the heart of everything we do.
- Make a Difference – We work with passion and drive to make a real difference.
- Be Accountable – We take ownership and are responsible for our actions.
- Teamwork – We believe in the power of collaboration and working together.
- Integrity – We act with honesty and transparency in everything we do.
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
- Sustainable construction practices and solutions.
- Investment in low-carbon technologies and renewable energy sources.
- Reducing waste to landfill through effective recycling programs.
- Partnerships with suppliers to improve sustainability across the supply chain.
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
- Continuous monitoring and reporting on gender diversity.
- Annual training on unconscious bias and inclusive leadership.
- Support for gender pay gap reporting and reduction initiatives.
- Encouraging flexible working to support diverse teams.
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