Guest Experience Intern

Description

• Collaborate with cross-functional teams to gather requirements and translate them into actionable solutions.
• Develop customer follow up and takeaway to ensure our customer has a thoughtful experience.
• Complete and present a capstone project related to department business needs. This will include research, analysis, and presenting the overall findings and suggestions to peers and Cambria Leaders.
• Develop an understanding of industry trends, designs and emerging technologies to drive continuous improvement.
• Participate in various activities/events to understand the opportunities to enhance processes that improve the customer experience.
• Develop an understanding of the current guest experience and the impact on the organization and identify areas we can improve.
• Assist to curate areas customers interact with that deliver education and create a thoughtful experience.

Requirements

• Ability to work independently or within a team
• Strong attention to detail
• Excellent written and verbal communication skills
• Critical thinking and data analytical skills
• Design experience essential
• Ability to work efficiently under pressure, prioritize multiple tasks and meet deadlines

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance