Prepare quotations / presentations for Contract Variations / new sites / Site improvements
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Cary out site audits in order to benchmark current services and provide information for quoting of services
Ensure any requested service changes are entered onto the B&M systems to ensure correct invoicing
Preparation of customer tenant packs and carry out customer tenant training sessions
Assist in gathering of contractor details for environmental reporting
Liaising with the Supply Chain Manager undertake ad-hoc annual duty of care audits with subcontractors (when in local areas)
Assist with customer negotiations of annual/bi-annual price increase Ensuring standard forms are completed for changes that allows the administration team to set up the work up on AMCS without future customer or supplier queries
Review Customer Income Statement monthly and work to profit margin improvement targets
Maintain an Account Management plan detailing all visits and communications with key customer portfolio based upon low, medium and high priorities
Review customer environmental reports to ensure accuracy with services provided
Assist customer service department with resolution of sub-contractor service issues
Complete/review customer documentation to ensure the accurate entry of details onto the company computer system
Provide summary reports etc to the customers quarterly / annually showing the service success levels and cost saving / service improvements we have achieved
Building relationships with existing clients to improve service and responding to any underlying customer concerns. Being aware of customer issues and ensuring they are resolved. Thus with great customer service ensuring we achieve extra services and margin increases
Undertaking reviews on complaint escalations and developing long-term corrections
Ensuring these relationships with customers reducing exposure to potential bad debts. Manage cash flow from the customers and undertake dispute resolution as required
Assist credit control with resolution of customer invoice queries and debtor days
Carry out site visits in line with Account management planner
Develop Service Improvement plans for each site across your portfolio of clients
Carry out site performance and duty of care compliance audits
Develop one or more ‘show piece’ sites as leverage with potential new customers
In liaison with the Out-Sourcing Manager optimising quality of service from local suppliers to agreed SLA’s and profit margins
Prepare monthly reports to management on key performance indicators
Prepare Site Waste Management Plans: a plan for each site to identify current arrangements and identify potential improvements, submitted within 3 months of mobilisation and reviewed annually
Attend mobilisation planning meetings and coordinate / communicate mobilisations progress with customer sites and key company departments
Review first produced invoice to ensure accuracy of invoicing in line with provided services
Helping develop a verbal rather than e-mail communications ethos and helping ensure a ‘one-person holds the problem’ attitude
Requirements
account management
waste knowledge
communication
planning
confidence
enthusiasm
Previous experience in an account management role
Knowledge of the waste industry would be advantageous
Self-confident, enthusiastic and with the ability to communicate at all levels using a variety of forms such as verbal and written
Ability to proactively plan and prioritise workload
Benefits
Medium - £5K to £20K annual site audits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
€1 billion valuation
Company Valuation
Reflects the company's market value backed by strategic investors.
300,000 households
Households Served
Number of residential customers benefitting from waste management services.
millions of tonnes
Annual Processing Capacity
Volume of waste processed into circular-economy outputs annually.
100% renewable electricity
Energy Supply
Provision of renewable electricity to households from waste by-products.
Part of a vertically integrated utility group offering electricity, gas, and green-energy alongside waste.
Bioverda subsidiary captures landfill methane to generate electricity and heat onsite.
Services include household bin collections, skip-hire, and large-scale recycling initiatives.
Culture + Values
“Zero‑disposal” mission: focus on circular economy and maximum recycling/resource recovery
Leading the field in the circular economy — recycling glass, paper, card, plastic, aluminium, e‑goods, steel, wood
Promise to reuse, repurpose & recycle your waste by leading the field in the circular economy
Putting the environment at the heart of everything we do — ‘actions speak louder than words’
Investment in innovation and automation (e.g., AI‑powered MRF robots) to improve accuracy, efficiency and profitability
Environment + Sustainability
55,000 tCO₂e
2022 Scope 1+2 Emissions
The company's total emissions for 2022 from customer waste management operations.
77,000 MWh
Renewable Energy Generated
Total renewable energy generated in 2022 from landfill gas and biomass plants.
3 Million Tonnes
Annual Waste Processed
Volume of waste processed annually under the company's zero-landfill commitment.
810 tCO₂
Yearly Savings
Estimated annual CO₂ savings from transitioning to a fully electric urban fleet by 2024.
Targeting Net Zero by 2040
Installed 3 MW rooftop solar across MRFs (target 5 MW → ~4,600 MWh/year renewable)
Installed PV array in 2021 (~232 MWh/year = 8% of facility electricity)
Generating 350,000 tonnes/year of solid recovered fuel; methane from landfills powering 20,000 homes
Converting 500,000 tonnes/year of non-recyclable commercial waste to refuse-derived fuel (~100,000 homes powered)
Unveiled Ireland’s first fully electric, zero-emission refuse collection vehicle — urban fleet to be fully electric by 2024 (30 vehicles)
Composting 45,000 tonnes/year via Ireland’s largest in-vessel facility
Inclusion & Diversity
Lacks publicly available diversity, equity, and inclusion strategies or outcomes.
Does not disclose gender-related statistics on its website or LinkedIn profiles.