Learn and understand the data center site in-order to manage incidents and events that put the critical systems at risk.
Responsible for maintaining, monitoring, and performing preventive maintenance and continuous operation of all data center systems to maintain 100% Up-time including: fire/life safety, mechanical systems such as (HVAC, chillers, crac, crah, plumbing, controls), electrical including emergency backup systems such as (lighting, UPS, ATS, STS, PDU, generators, primary switchgear, power distribution, transformers), and hot water systems. Monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and water heaters; pumps, valves, piping, and filters; other mechanical and electrical equipment. Must record readings and make and adjust where necessary to ensure proper operation of equipment. Monitor building management systems and respond to alarms and alerts promptly.
Climbing stairs and navigating rooftops to access equipment.
Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace.
Using ladders up to 30 ft and working from heights.
Work order management, including CMMS, Vendor Management, and Customer Facing Tickets.
Requirements
corrigo
salesforce
zendesk
microsoft excel
high school
4+ years
Corrigo Experience.
High School diploma or GED equivalent
Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes.
MCIM / Salesforce Experience.
Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages.
Must be able to professionally interact with tenants and contractors.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Hands-on experience working in a data center/critical facility, including UPS.
Lifting a minimum of 50 lbs.
Understanding and complying with emergency escalation procedures.
Must be able to work Holidays.
Must be able to work different schedules.
Ability to write routine reports and correspondence.
Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required
Zendesk Experience.
Must be able to respond to site emergencies.
4+ years related work experience.
Demonstrated verbal/written communication skills.
Ability to speak effectively before small groups of tenants or fellow employees.