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Production Coordinator
Floor Coverings International
Coordinate installation of floor coverings to ensure positive customer experience and profitable job completion.
16d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Contractor
Salt Lake City, UT
Field
Company Size
500 Employees
Service Specialisms
Design Consultation
In‑Home Consultation
Product Selection
Measurement & Estimation
Professional Installation
Demo & Disposal
Furniture Removal
Post‑Project Follow‑Up
Sector Specialisms
Residential
Commercial
Role
What you would be doing
job costing
sales goals
product ordering
client walk-through
job scheduling
training seminars
- Complete job costing reports within 24 hours of completing an installation.
- Work weekly and monthly to hit sales installation goals.
- Discuss and obtain written permission for any changes in contracted work.
- Attend weekly meeting with Franchise Owner at scheduled time.
- Make decisions and act in accordance with Floor Covering International's core values and mission.
- Attend at least one form of training per year.
- Order all products needed for jobs accurately and follow up on delivery.
- Resolve conflicts and complaints immediately.
- Consistently search for installers that can offer a better experience to our customer with more reasonable rates.
- Updates logged daily with status of job and upcoming schedule.
- Walk the customer through job at completion and collect final payment.
- Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.
- Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
- Keep show room and office organized and presentable.
- Confirm scope of work and compensation with installers prior to start of job.
- Schedule the job to meet the schedule of customer and installers.
- Deliver on expectations contracted in the sales process.
- Continue to educate self on new flooring.
- Communicate job progress daily.
- Manage job to hit profit objective.
- Be available to attend training seminars at owner's discretion.
What you bring
problem solving
leadership
organisation
decision making
independence
- Able to problem solve productively.
- Leadership skill to manage installers and handle conflict appropriately.
- Be available for Home Shows.
- Able to maintain organization while working on multiple sites.
- Able to make reasonable decisions.
- Able to work independently without supervision.
- Company vehicle provided for work appointments
- Paid training provided
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and criminal background checks may be conducted
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Company
Overview
- Started as a vision to transform the way people experience flooring, bringing the showroom directly to customers' homes.
- With decades of experience, the company has become a trusted name in flooring solutions across North America.
- Specializes in personalized flooring consultation, offering a wide range of products including hardwood, carpet, tile, and more.
- Helps customers make informed decisions through expert advice and high-quality installations that meet specific needs.
- Focused on providing premium flooring products for both residential and commercial projects, enhancing spaces with style and function.
- A notable factor is their unique mobile showroom service, which makes the entire shopping and installation process convenient.
- Built on a commitment to excellence, the company thrives through local franchises, each bringing tailored flooring expertise to various communities.
- Integrity
- Customer Focus
- Innovation
- Teamwork
- Commitment to Excellence
2050
Net-Zero Goal
Committed to achieving net-zero emissions by 2050.
- Focus on sustainable flooring options.
- Partnerships with manufacturers who prioritize eco-friendly practices.
- Committed to reducing waste in flooring installations and replacements.
- Actively recruits diverse talent to reflect the communities it serves.
- Fosters an inclusive work environment where all employees are valued.
- Promotes gender balance with an increasing number of women in leadership roles.
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