A leading UK property developer, focused on building high-quality homes and mixed-use communities.
Sell and manage residential property sales, ensuring customer service and transaction completion.
5 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Ascot, England, United Kingdom
Office Full-Time
Company Size
3,800 Employees
Service Specialisms
Property Development
Construction
Project Management
Design
Engineering
Consulting
Sector Specialisms
Residential
Brownfield Regeneration
Mixed-use Development
Urban Regeneration
Neighbourhood Development
Community Infrastructure
Sustainable Development
Nature-rich Places
Role
Description
crm management
sales conversion
client engagement
regulatory compliance
performance reporting
international liaison
Handle queries and resolve issues professionally to maintain high satisfaction levels.
Convert enquiries into reservations and progress sales through to legal completion.
Deliver an outstanding customer experience, ensuring professionalism and responsiveness at all times.
Build relationships with overseas agents and assist international buyers with tailored guidance on the UK property process, including legal and financial considerations.
Conduct property viewings and present the development’s features and benefits confidently.
Support marketing initiatives by following up leads promptly and effectively.
Engage with prospective customers, providing expert advice and guidance throughout the buying process.
Liaise with solicitors, financial advisors, and internal teams to ensure smooth transactions.
Implement feedback mechanisms to identify areas for improvement.
Offer culturally sensitive support for international clients, ensuring clarity and confidence in the buying process.
Ensure compliance with company standards, regulatory requirements, and health & safety policies.
Maintain accurate records of enquiries, reservations, and customer interactions using CRM systems.
Monitor and report on sales performance, customer feedback, and market trends.
Provide clear, timely communication to customers throughout their journey.
Requirements
crm
office
property market
communication
negotiation
international
Proficiency in CRM systems and Microsoft Office Suite.
Strong understanding of the property market and sales process.
Excellent communication, negotiation, and interpersonal skills.
Ability to work under pressure and meet targets.
Experience working with international buyers or overseas property agents would be advantageous.
Benefits
25 days annual leave, increasing with service to 33 days.
Private pension plan.
Group life assurance.
Health and wellbeing benefits including Private Medical Insurance.
Lifestyle benefits including access to an online discount platform.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
45 Years
Year Founded
Established as a leading property developer in the UK, shaping the landscape through innovative and sustainable developments.
Creating iconic developments across London and the South of England.
Specializes in large-scale regeneration projects blending luxury housing with retail, leisure, and community spaces.
Committed to design excellence, behind landmark residential projects that transform key areas in the UK.
Developments include sustainable features enhancing resident and environmental quality of life.
Flagship projects cater to diverse markets, from first-time buyers to luxury homeowners.
Integrates green spaces and recreational areas, ensuring every development is part of a wider community vision.
Transforms underutilized land into thriving neighborhoods that offer long-term value.
Culture + Values
Have Integrity – build trust by being open, clear and credible
Be Passionate – take pride in what we do and the impact we make
Think Creatively – find individual solutions for every site and situation
Respect People – work together, empower people and value their contribution
Excellence Through Detail – deliver the best through attention to detail in everything we do
Environment + Sustainability
76% Emissions Cut
GHG Reduction Achieved
The company has reduced its scope 1 & 2 GHG emissions by 76% as of 2023, surpassing interim targets.
100% SuDS Inclusion
Sustainable Drainage Systems
All developments incorporate sustainable drainage systems to manage water effectively and reduce runoff.
10% Biodiversity Gain
Habitat Enhancement
Every development site contributes to a minimum 10% biodiversity net gain, enhancing local ecosystems.
98% Sustainable Timber
Certified Wood Products
Over 98% of timber and wood products used are sustainably certified, promoting responsible forestry practices.
Net-zero carbon target across scopes 1, 2 & 3 by 2045
Science-Based Targets approved in Dec 2020: reduce absolute scope 1 & 2 GHG emissions 50% by FY2030 (from FY2019 base); reduce scope 3 emissions 40% per sq ft by 2030
Committed to minimum EPC ‘B’ rating for all new homes (excluding refurbishments)
Completed 48 embodied carbon assessments to date; requirement in place for assessments on all new completions from 2025/26
96% of total (non-hazardous) waste reused or recycled
Zero environmental prosecutions in 2023/24
Water use down 10% vs prior year
Inclusion & Diversity
260+
Mental Health First Aiders
Building Mental Health Charter signed with comprehensive support services including employee assistance, virtual GP, and wellbeing sessions in place.
Workforce EDI approach: voluntary staff survey used to set actions and targets to build representative workforce
Network of Fairness, Inclusion & Respect (FIR) ambassadors across roles and levels
EDI training implemented for all employees; People Committee acts as champion
Participation in London Pride Parade and International Women’s Day events to promote allyship and networking