Leasing Consultant

Description

• Prospect generation through creation of advertising online, business outreach, and other various grass roots campaigns.
• Encouraged/Expected to participate in industry appropriate networking groups. Encouraged/Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace.
• Responsible for managing the sales/leasing funnel at the assigned community(s).
• Prepares the office and tour path for business.
• Maintains accurate records in software and files.
• Produces sales results commensurate with the company’s performance benchmarks.
• Communicates and coordinates with onsite and support team as needed to ensure resident needs and experiences are handled with an exceptional level of service.
• Assists with community social media as directed, following all set standards for quality and frequency provided.
• Provides excellent service to existing residents for their housing needs.
• Coordinates communication with residents via phone, email, text, resident portal, resident app, etc.
• Delivers high level resident satisfaction while maintaining Fair Housing Practices.
• Provides service to new applicants to help get approval, coordinates leasing documents for move in and performs move in orientation for each new resident.
• Interact professionally with other employees, customers, vendors, and suppliers.
• Helps to address and resolve issues.
• May assist with administrative duties as directed
• Evaluates and has expertise in assigned community(s) competitors’ offerings and pricing by conducting regular surveys and visits.
• Focuses on resident retention, assisting with resident events and appreciation campaigns.
• Assists with package handling.

Requirements

• Required: High School Diploma, or equivalent.
• Language Skills – Ability to read and interpret documents such as lease documents, safety rules, instructions, and procedural manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Computer Skills – To perform this job successfully, an individual should be computer literate and have knowledge of Property Management software; MRI preferred; working knowledge of Outlook, Word, and Excel. The ability to use a computer in a professional manner is required.
• Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and stakeholders.
• Preferred: Background in sales is preferred.

Benefits

• Monthly Leasing Commissions and Quarterly Renewal Bonuses
• Paid Caregiver and Paid Parental Leave
• Medical/Dental/Vision Benefits – 1st of Month Following Start Date
• Generous time off - 10 paid holidays, plus diversity day and your birthday
• Centerspace Stock Purchase Plan
• Tuition Reimbursement & Scholarship Program
• Competitive PTO
• 32 Paid Hours of Volunteer Time Off
• 20% Rent, Parking, and Storage Discount for Centerspace rents
• 401(k) match up to 5% per paycheck

Training + Development

Interview process

Visa Sponsorship

Security clearance