Site Engineering Manager

To provide leadership, support and take ownership of the data centre maintenance team; to coach and develop team members; to maintain effective support across the business in the provision of all Dalkia’s services; to maintain technical consistency, operational and technological advancements and growth across Dalkia’s offerings; to implement the strategy for the maintenance team in line with business objectives.

• Own, monitor and manage PPM and reactive maintenance tasks (requests, incidents, changes, problems and project-related work) and ensure they are appropriately owned and communicated to our Client.
• Maintain and conduct effective quarterly and annual performance reviews with team members in line with the HR strategy.
• Responsible for the development and implementation of all processes and procedures relating to working practices within the data centres, in accordance with our existing ISO and Health and Safety policies
• To develop individuals to achieve the required accreditations and standards.
• Lead, coach and support team members within the function.
• Monitor and manage the permit-to-work-based process for work at the Data Centre
• To act as the escalation point for data centre maintenance-related enquiries and co-ordinate resolution and communication.
• Effectively manage team members from entry to exit.
• To ensure excellent customer service is demonstrated and embedded within the team.
• Identify, monitor and maintain resources required within the data centre maintenance team.
• Manage, monitor and review the systems, processes and tools required within the function to enable an efficient and consistent service in conjunction with the Dalkia Account Manager and Site Supervisors.
• Work with senior management to propose, agree and deliver ongoing design, development and planning for further development and improvements of the data centre
• Responsible for producing small works quotations for associated reactive maintenance work
• To manage the building M&E infrastructure including, Physical security, Power management, Air conditioning/cooling, Fire detection/suppression and the Building Management System (BMS)
• To ensure the necessary processes and procedures exist for PPM and reactive maintenance are best practices within the data centre environment
• Maintain good practice within the function and lead improvements within the function in terms of services, systems, processes and tools.
• To maintain the integrity of our Clients Data Centre in Hayes
• Accountable for resolving incidents relating to the M&E infrastructure to ensure the integrity of systems within the Data Centre for both Dalkia and our Client
• Responsible for arranging the decommissioning of redundant mechanical and electrical systems as deemed necessary by the Client
• Ensure the implementation of best practices and compliance with internal procedures, routines and protocol including security, safety and regulatory.
• Work with senior management to propose, agree and deliver best practices within the data centres
• To liaise and co-operate with management in achieving the organisational goals.
• Maintain continuous professional development (Plus functional/technical skills)

• Smartphone/ Tablet, uniform, PPE
• Excellent understanding of ISO certifications
• Ability to make effective and measured decisions and implement where necessary
• Professional qualifications in function
• Excellent long-range planning skills
• Effective people management skills from entry to exit
• Electrical – 18th Edition
• Ability to conform and apply consistently Dalkia’s processes, procedures and policies
• Electrical NVQ Level 3 or equivalent
• Coaching skills
• 5 years experience in Data Centre management
• Ability to innovate, adopt and implement new ideas
• Ability to be responsive to change and act accordingly
• FGAS would be desirable
• Ability to build and maintain effective working relationships
• Ability to demonstrate Leadership
• Excellent organisational skills

• Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants
• Life Assurance
• 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year – you will also get an additional day off for your birthday
• Pension with matched contributions between 6-8%
• Employee recognition programmes which reward exceptional achievements
• Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters
• Company Sick Pay
• Employee Referral bonus with generous bonuses for ‘referring a friend’
• The opportunity to use one working day per year volunteering to help the local community
• Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
• Additional earnings available through overtime - if wanted
• Access to wellbeing programmes