Provides ready-mix concrete for residential, commercial, and infrastructure projects.
Lead dispatcher managing concrete deliveries, customer service, and team performance.
12 days ago ago
Junior (1-3 years)
Full Time
Savannah, GA
Field
Company Size
4,000 Employees
Service Specialisms
Ready Mix Concrete
Construction Services
Sector Specialisms
Commercial
Industrial
Energy
Infrastructure
Residential
Role
Description
performance metrics
safety compliance
delivery coordination
strategic planning
customer relations
issue resolution
Develop and maintain strong relationships with customers, suppliers, and members of the SRM team.
Implement and monitor performance metrics to assess the efficiency and productivity of operations.
Answer incoming calls and communications with customers, always going the extra mile for our customers.
Conduct regular team meetings to review performance, discuss operational challenges, and identify opportunities for improvement.
Ensure compliance with all safety regulations and company policies, fostering a safe working environment.
Participate in strategic planning and budgeting processes, contributing insights to enhance operational efficiency and profitability.
Collaborate with plant managers, drivers, and sales teams to ensure timely and accurate delivery of concrete.
Manage customer inquiries and resolve issues related to delivery schedules, product quality, and service.
Requirements
microsoft office
dot regulations
communication systems
leadership
problem solving
multitasking
Proficiency in various software and Microsoft Office Suite.
Knowledge of DOT regulations and safety standards is helpful.
Ability to operate or quickly learn a variety of communication systems, executing directions accurately with speed.
Willingness to undergo SRM’s pre-employment screenings.
Proven leadership and team management skills, with the ability to motivate and guide a team towards achieving operational excellence.
Excellent communication and interpersonal skills, capable of building positive relationships with team members, customers, and partners.
Ability to multitask and prioritize tasks, delegating when appropriate.
Strong analytical and problem-solving abilities, with a focus on continuous improvement.
Benefits
Overtime Opportunities: Daily overtime after 8 hours and weekly after 40 hours
Home Daily: Enjoy work-life balance with daily home time.
Exceptional Benefits: Comprehensive benefits package including low-cost medical, dental, vision, STD, LTD, and life insurance, paid holidays, PTO and vacation programs, 401k with $100 match/week, family days, and more!
Competitive Compensation: Hourly pay with eligibility for bonuses and annual raises.
Growth: Opportunities for advancement in a rapidly growing company.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment drug screen
pre-employment physical
background checks including clearinghouse and mvr checks
Company
Overview
Founded with a commitment to providing top-quality ready-mix concrete solutions.
Serves a broad range of industries, focusing on timely and efficient delivery.
Has grown to become a trusted partner for residential, commercial, and large-scale infrastructure projects.
Invests in state-of-the-art equipment and fleet for consistent delivery performance.
Specializes in projects requiring precision and flexibility, including challenging construction environments.
Footprint spans multiple regions, with an emphasis on supporting long-term community growth.
Portfolio includes small-scale residential developments to large municipal and industrial builds.
Known for deep understanding of the concrete supply chain and ability to execute complex logistics with ease.
Culture + Values
98% Safety Score
Employee Safety Standards
Achieved a 98% safety performance score through comprehensive safety programs and training initiatives.
95% Satisfaction
Customer Approval
Maintains a 95% customer satisfaction rate by focusing on high-quality products and responsive service.
3rd in Innovation
Tech Innovation Index
Ranked 3rd in the global Tech Innovation Index for the fifth consecutive year.
Commitment to customer satisfaction
Quality in all products and services
Strong teamwork and respect for all employees
Integrity and ethical business practices
Accountability and responsibility in all operations
Environment + Sustainability
Net Zero by 2050
Carbon Emissions Target
Committed to reducing greenhouse gas emissions to achieve net zero by the year 2050.
Committed to reducing environmental footprint through sustainable practices
Uses environmentally-friendly materials and processes to minimize waste and energy consumption
Optimizing delivery routes to reduce fuel consumption and emissions
Recycling of returned concrete for future use
Investing in electric fleet for sustainable operations
Inclusion & Diversity
Strives to foster an inclusive workplace with equal opportunities for all employees
Focus on diversity in recruitment and talent development
Dedicated initiatives to support women and minorities in the workforce