Meeting and Events Coordinator

Description

• Provides occasional ad-hoc support to the wider EMEA events teams, assisting with cross-regional initiatives or large-scale events as required.
• Responsible for health and safety before, during, and after events, including contractor supervision, reviewing of H&S documentation, and working closely with the JLL/Client health and safety managers.
• Promoting a high level of satisfaction among attendees and hosts by promptly responding to their service requirements.
• Owner of internal events booking system, and first response to all tickets raised.
• Act collaboratively with event hosts before, during, and after events to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
• Carries out daily/regular quality audits of all event spaces, furniture, and equipment, logging all issues and ensuring actions are completed on time.
• Where required, will support internal events at off-site locations close to the office, including company parties and events.
• Liaise with the client during the event to proactively action any last-minute requests.
• Developing a close working relationship with key Client stakeholders/partners, managing agents, and all of the facilities vendors.
• Managing the facilities assistants to ensure support for events, coordinating their daily and weekly schedules in conjunction with the facilities manager, and guiding them through proactively managing their Facilities workload through the internal & JLL task systems.
• Resolves problems associated with all event services including: janitorial, parking, conference rooms, interior furnishings, fixtures, and equipment.
• Leads planning meetings and regularly works with external clients, vendors, and contractors (e.g., cleaning, set-build crews, and production crews) to discuss and coordinate all event requirements in the lead-up to each event.
• Provides support for guests, visitors, and employees relating to all events and Event Space reservations.
• Working in partnership with the site leads to ensure consistency of service.
• Provides weekly, monthly, and quarterly reports to both JLL & client’s Facilities Management and also client’s Global Events Team Management.
• Working cross-functionally with internal support teams (e.g., Culinary, AV, Security, Reception, and Cleaning) to ensure seamless event delivery and resource coordination.
• Seeks to continuously improve processes, systems, and overall client satisfaction.
• Manages all event space diaries through the shared events calendar.
• Coordinates and manages all furniture set-ups for events and conference rooms, both on-site and off-site.
• Work with the facilities team to ensure preventative and reactive tasks are completed within the Service Level Agreement (SLA) timeframe.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance