Service Depot Technician

Description

• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Engage in appropriate escalation management activities.
• Manage and prioritize multiple related projects, including troubleshooting, operations and maintenance.
• Train peers to increase the skillset of the team.
• Manage, track, and reconcile inventory.
• Create and maintain technical and procedural standards documentation.
• Follow all documented procedures related to PC imaging and repair.
• Identify and troubleshoot basic hardware issues.
• Maintain professional knowledge and skills through proactive self -study of relevant technologies and processes.
• Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.

Requirements

• Attention to detail as it relates to software and hardware requests.
• Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards.
• Some experience with basic hardware repair tasks (Hard drive / RAM replacement).
• Regular, reliable attendance
• Ability to multi-task, work independently and as a part of multiple teams.
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
• Work productively and meet deadlines timely
• Highly motivated, self-starting and self-directed.
• Experience with all Windows operating systems.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance