Inside Sales Associate - HVAC

Description

• Restock the counter area according to product brand and location
• Maintain a clean and appealing counter display area
• Continue education on latest updates to products through manufacturer schools, trade shows, tech schools, vendor meetings, trainings, trade journals, etc.
• Write (and occasionally assist to fill) orders accurately and in a timely manner
• Provide trouble-shooting and technical support
• Identify and encourage the sale of additional products as applicable
• Generate customer quotations and follow up on quotes requested
• Work with other sales team members to resolve customer service issues in a timely manner
• Assist customers in a professional manner with product inquiries
• Serve as a primary facilitator for customer orders
• Monitor product inventory and cull damaged product

Requirements

• Superior problem solving, project management, and analytical skills.
• The ability to plan, prioritize and organize work effectively.
• The physical ability to frequently lift & load items weighing up to 60lbs.
• Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).
• Strong attention to detail, paired with the ability to multi-task.
• A high proficiency with computers – experience in Eclipse or other ERP systems preferred.
• Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of heating, ventilation, and air conditioning (HVAC) products.
• A knack for active listening to determine customer needs and maintain strong relationships.
• Excellent relationship building skills.
• A high school diploma or equivalent.

Benefits

• We are highly committed to your training and development , offering personal and professional development opportunities and unlimited growth potential.
• We are proudly 100% employee owned , which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP) .
• We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.
• Our comprehensive benefits package, including medical, dental, and vision , also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution , among many others.
• Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and b.
• We offer competitive compensation packages based on your experience and potential.
• You will receive a discount on all DSG-supplied products .

Training + Development

Interview process

Visa Sponsorship

Security clearance