South Carolina Transportation Client Development Coordinator

• Attend industryspecific conferences and tradeshows to represent HDR.
• Maintain continuous communication with the South Carolina TBG Marketing Manager and SC TBG Business Development Leader to proactively identify any opportunities or client development teams that need direct specific attention based upon information gathered through the client development program.
• Actively participate in professional and industry associations to represent HDR, foster relationships, and enhance the firm’s profile in the industry.
• Support proposal development, including content creation and document reviews.
• Support client development teams in strategy development, tracking key metrics, and identifying opportunities to introduce new service lines or personnel to clients.
• Develop and maintain information regarding the organizational structure of the client including staff names and positions.
• Coach and mentor staff in client development and engagement, fostering a culture of clientcentric thinking
• Lead multidisciplinary client development teams in collaboration with client developers, to promote effective and regular communication with clients that results in a clear understanding of the client and client’s organization.
• Develop and implement tailored clientbased strategies to respond to market trends and influencing specific clients.
• Assist with maintaining the CRM system, cataloging marketing assets, and other datadriven tasks.
• Utilizing knowledge of clients obtained from leading client development teams, assist in preparing marketing materials and developing messaging that resonates with the target audience.
• Coordinate and facilitate HDR events and organization sponsorship requests, approval and payment.
• Schedule, lead and facilitate a meeting for each organization with the objective to assess and validate the value and purpose of HDR’s involvement in the organization.
• Work with SC TBG Marketing Manager and Marketing Coordinators to coach interview teams to effectively deliver compelling messages during presentations and shortlist interviews.
• Track and communicate vital client information with client development teams, business development, marketing, and operational leadership to maintain alignment and coordination with the South Carolina Transportation Business Group.
• Create and maintain a list of staff involvement in industry organizations in South Carolina.
• Identify and onboard client developers and client development team members, providing coaching, mentorship, and ongoing support to enhance team performance and strategic engagement.
• Develop, plan, coordinate, and execute client engagement events in collaboration with the SC TBG Business Development Leader and SC TBG Marketing Manager.

HDR’s South Carolina Transportation Business Group is seeking a dynamic Client Development Coordinator to lead, oversee, execute and elevate HDR’s client development program and strategies.

This role is key to fostering consistent engagement with existing and new clients with the objective of strengthening HDR’s relationship with and understanding of the client. The ideal candidate is passionate about communicating and engaging with clients and possesses strong coaching skills associated with helping others understand how to implement strategies for client engagement. In addition, the ideal candidate has strong communication, team leadership and organization skills coupled with knowledge of the South Carolina transportation market.

• Experience in proposal development and interview coaching within a professional services consulting firm.
• Proven leadership and teambuilding skills with the ability to mentor, motivate and coach multidisciplinary teams.
• Involvement in professional associations and a strong network in key target markets.
• Experience in client development, business development, or marketing within the A/E/C industry or professional services environment.
• Strong communication, strategic thinking, and relationship management skills.
• Demonstrated ability to develop and implement client engagement strategies that drive growth.
• Bachelor’s degree in marketing, Business Administration, Communications, or related field.