Critical Facilities Manager

Description

• Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5’s customers while minimizing risk
• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Identify, vet, and approve all sub-contractors who will perform work on-site
• Determine actionable items to address Quality Control review results
• Assist and plan with clients on facilities issues
• Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
• Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner
• Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials
• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
• Manage power and cooling capacity and monitor environmental conditions within the Data Halls
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
• Responsible for working with the VP FM to identify, document, and implement new policies and procedures as needed
• Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
• Ensure that T5 training expectations are met and audit the process monthly
• Assist with coordination with all other T5 groups (Development, Marketing, etc.) as needed
• Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
• Set, review and approve employee work/PTO schedules; audit and process employee time and payroll
• Responsible for the development and execution of annual opex and capex budgets
• Oversee the development and accuracy of site-level operating procedures and other documentation
• Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Manage site safety and environmental compliance
• Coordinate and guide site-tours for current and future customers and industry groups as needed
• Approve all facility invoices
• Develop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilled
• Manage onsite special projects as assigned
• On-call 24x7 to respond to all data center emergencies
• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations

Requirements

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years’ experience in mission critical environments
• Able to work within all levels of the organization
• Minimum 5 years direct management of non-exempt shift based employees, required
• Financial acumen including the ability to create and understand budgets, financial analysis, and invoicing
• Able to read and understand complex drawings, systems and other documentation
• Able to articulate concepts and ideas to a non-technical audience
• Ability to work inside and outside
• Able to participate and engage in C-level discussions and conversations pertinent to facility operations
• Exceptional analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solution
• Ability to stand, walk, sit, climb, and balance
• Ability to reach with both hands and arms
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Owner-Operator Mindset
• Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers
• Able to prioritize work based on business and customer demands
• Battle-Tested Leadership Experience
• Able to lead and contribute to customer-requested business reviews and audits
• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred
• Ability to use hands and arms to reach, handle, feel, and type

Benefits

• 100% Data Center Focused

Training + Development

Interview process

Visa Sponsorship

Security clearance