Technical Maintenance Lead

Description

• Provide coaching, mentoring, and technical guidance to Technicians; conduct performance evaluations and promote a culture of safety, accountability, and continuous improvement.
• Conduct site walkthroughs and inspections to monitor asset conditions, performance, and compliance with health, safety, and environmental standards.
• Support budget development and track operating expenditures for assigned facilities.
• Maintain and monitor work orders, PM schedules, and service records in RealSuite7 or other BGIS-approved CMMS systems.
• Provide timely communication on planned maintenance, outages, or emergency events.
• Assign, monitor, and review work to ensure adherence to BGIS and CBC standards, KPIs, and Service Level Agreements (SLAs).
• Oversee the operation, maintenance, and repair of building systems including HVAC, electrical, plumbing, life safety, automation, and critical broadcast infrastructure.
• Coordinate training, safety meetings, toolbox talks, and operational briefings to maintain readiness and compliance.
• Develop and execute preventive maintenance programs using CMMS (e.g., RealSuite7).
• Participate in safety inspections, incident investigations, and ensure all team members work safely and responsibly.
• Coordinate vendor access and ensure all contractors comply with CBC security, safety, and environmental protocols.
• Prepare and execute Method of Procedures (MOPs) for critical maintenance activities, coordinate generator tests, system shutdowns, and after-hours work.
• Support continuous improvement initiatives to enhance tenant satisfaction, operational reliability, and sustainability.
• Maintain readiness for emergency response and ensure all systems are operationally safe and compliant.
• Ensure uninterrupted client operations by proactively identifying and resolving issues impacting facility reliability or broadcast-critical systems.
• Promote a strong client-service culture by ensuring responsiveness, transparency, and accountability in all service interactions.
• Track KPIs, SLA performance, and maintenance backlog metrics; prepare operational reports for senior management and CBC stakeholders.
• Review design drawings, technical submissions, and project scopes for operational impacts; provide input to ensure system maintainability and compliance.
• Work with energy team to implement cost savings, hydro curtailment, load shedding, energy optimization especially around GA demand management:
• Support and coordinate with Project Management for capital upgrades, fit-ups, and infrastructure projects.
• Manage inventory, procurement, and cost control of maintenance supplies, tools, and spare parts.
• Manage vendor relationships and oversee contracted services for specialized maintenance (e.g., high-voltage electrical, UPS systems, fuel storage, BAS, elevators, mechanical, electrical).
• Act as the primary liaison between operations and CBC site management for maintenance activities, ensuring minimal disruption to broadcast or production operations.
• Ensure full compliance with BGIS and CBC Health, Safety, and Environmental (HSE) policies, and all applicable codes and standards (OHSA, ESA, TSSA, Fire Code, Building Code).
• Lead and supervise the maintenance team to deliver efficient, high-quality preventive and corrective maintenance across multiple CBC sites.
• Support capital planning by identifying asset deficiencies, lifecycle renewal needs, and recommending improvements.

Requirements

• Minimum 7–10 years of progressive experience in facility operations or building maintenance, including 3–5 years in a leadership role.
• Must be available for on-call and after-hours emergencies to support 24/7 CBC broadcast operations.
• Experience with CMMS and facility management systems (e.g., RealSuite7, Service Insight).
• Skilled in troubleshooting and optimizing building automation, UPS, generator, and cooling systems.
• Power Engineer – 3rd or 4th Class.
• Excellent understanding of preventive maintenance programs, reliability-centered maintenance, and sustainability best practices.
• Must comply with BGIS and CBC security clearance requirements.
• BOMA FMA, SMA, or BES certification (asset).
• Familiar with KPI management, asset lifecycle planning, and operational auditing processes.
• Journeyman-level trade license (Refrigeration, Electrical, Plumbing, or Gasfitter I/II).
• Proven track record managing multi-site portfolios with critical environments such as data centers, broadcast facilities, or other 24/7 operations.
• High attention to detail, safety, and client service orientation.
• Strong communication, leadership, and problem-solving skills.
• Strong technical knowledge of mechanical, electrical, HVAC, plumbing, and life safety systems.
• Systems Maintenance Administrator (SMA) or equivalent designation preferred.
• Demonstrated experience managing maintenance budgets and vendor contracts.

Benefits

• building automation systems, water rebates.

Training + Development

Interview process

Visa Sponsorship

Security clearance