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Data Platform Support Specialist
Cushman & Wakefield
Tier 2 support for data pipelines, ingestion, and quality on Cushman & Wakefield platform.
1d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Chennai, Tamil Nadu, India
Office Full-Time
Company Size
52,000 Employees
Service Specialisms
Advisory & Transaction Services
Capital Markets
Corporate Solutions
Facilities Management
Global Occupier Services
Investment Management
Project & Development Services
Valuation & Advisory
Sector Specialisms
Industrial
Logistics
Public Sector
Rail
Healthcare
Hospitality
Office
Investor
Role
What you would be doing
data quality
root cause
issue troubleshooting
pipeline monitoring
ticket management
documentation
- Support data quality checks, reporting issues, and recommending corrective actions.
- Perform root cause analysis and document recurring issues to feed into long-term fixes.
- Collaborate with business stakeholders to understand issues and provide timely updates/resolutions.
- Troubleshoot and resolve issues in data workflows, escalating to Data Engineers or Platform teams when necessary.
- Serve as the Tier 2 escalation point for support tickets related to data ingestion, pipelines, and data marts.
- Monitor and troubleshoot automated data workflows.
- Monitor and track data pipeline health, ensuring stability and uptime.
- Escalate complex issues with clear documentation to Tier 3 engineering teams.
- Manage and resolve Tier 2 data support tickets (pipelines, ingestion, data quality).
- Maintain support documentation, FAQs, and runbooks for common issues.
What you bring
2-4 years
etl
ticketing
azure
sql
python
- 2–4 years of experience in data support, data analysis, or junior data engineering roles.
- Strong communication skills to interact with business and technical teams.
- Understanding of ETL/ELT processes and data pipeline management.
- Experience with ticketing systems (e.g., ServiceNow, DevOps, JIRA) and documenting incidents.
- Bonus: Experience with geospatial or large-scale data sets.
- Ability to work in a fast-paced environment, prioritizing multiple support requests.
- Familiarity with Azure, Microsoft Fabric, and Databricks (experience with monitoring and debugging preferred).
- Strong knowledge of SQL and Python for troubleshooting.
- Career development and a promote from within culture;
Information not given or found
Interview process
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People also searched
Company
Overview
Founded in 1917
Year of establishment
The company was established in 1917, marking over a century of operation in the commercial real-estate services sector.
$9.5B in Revenue
Annual revenue generated in 2023
In 2023, the company generated over $9.5 billion in revenue, reflecting its significant presence in the global market.
$191B in Deals
Total transaction volume in 2023
The company facilitated over $191 billion in deals in 2023, showcasing its substantial influence in the real-estate market.
4.3B sq ft Managed
Global commercial space managed
The company manages over 4.3 billion square feet of commercial space worldwide, highlighting its extensive portfolio.
- With operations across ~400 offices in 60+ countries, it bridges global scale with deep local market insight.
- Typical projects range from agency leasing and capital-markets advisory to project development and integrated facilities management.
- The firm specializes across sectors including data centers, industrial/logistics, life sciences, retail, government, and healthcare.
- A standout fact: it advises marquee assets like ports, rail hubs, and sports venues.
- Driven – We celebrate determination. Our intrinsic motivation, proactiveness, and service attitude outperform expectations for our colleagues, clients, and communities.
- Resilient – We tackle challenges with grit. We navigate uncertainty with courage and adapt to deliver impactful outcomes.
- Inclusive – We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
- Visionary – We foster forward thinking. Our continuous quest for improvement is guided by our desire to design a better future for our colleagues, clients and communities.
- Entrepreneurial – We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.
43% Drop
Emissions Reduction
Achieved a significant reduction in total Scope 1 & 2 emissions since 2019.
68% Reduction
Office Emissions Efficiency
Improved energy efficiency in offices, reducing emissions per thousand sq ft since 2019.
50% Target
GHG Emission Reduction
Committed to reducing absolute Scope 1 and 2 market-based GHG emissions by 2030.
100% Renewable
Corporate Electricity
Aiming to source all electricity for corporate offices from renewable sources by 2030.
- Science-based targets approved by SBTi to reach net zero emissions across the entire value chain by 2050.
- Partnering with clients to set science-based targets by 2025.
- 52% reduction in entire value chain emissions since 2019.
- Electrify vehicle fleet globally by 2035.
- Waste reduction and recycling programs implemented globally by end-2024.
- Single-use plastics eliminated from offices by end-2025.
1,400 Veterans Hired
Military & Veteran Program
The program has successfully integrated over 1,400 veterans into the workforce as part of its commitment to supporting military talent.
1,400+ Veterans
Veteran Employment Initiative
Over 1,400 veterans have been hired through the company's dedicated Military & Veteran Program, reflecting its strong commitment to military talent.
- Nine Employee Resource Groups active (e.g., Women’s Integrated Network, LGBTQ+ Integrated Network, Veterans, Parents & Caregivers Together).
- Employee Resource Groups contribute to measurable inclusion via professional development, community engagement, recruitment and cultural observances.
- Aiming to elevate women's representation—no specific percentage disclosed.
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