IT Support and Networking Engineer
Mpm Group
networking architecture
system troubleshooting
network management
vendor coordination
security compliance
infrastructure monitoring
Install, configure, and troubleshoot Windows/Linux operating systems, printers, and peripheral devices.
Configure, monitor, and maintain LAN/WAN, switches, routers, firewalls, and Wi-Fi access points.
Track, manage, and maintain IT inventory including laptops, desktops, routers, and other IT equipment.
Provide first and second-line support to resolve hardware, software, and network issues for internal users.
Manage user accounts, permissions, and access control using Active Directory, Microsoft 365, and other tools.
Liaise with hardware/software vendors and service providers for AMC, troubleshooting, and procurement.
Maintain up-to-date IT documentation including network diagrams, asset inventories, and support logs.
Ensure IT systems are secure with antivirus tools, endpoint protection, and firewall rules. Support compliance with IT policies.
Implement and monitor regular data backup routines and ensure system restore processes are in place.
Use tools like SolarWinds, PRTG, or similar to proactively monitor infrastructure and resolve incidents.
- Design highly available product deployment architecture, networking architecture, storage architecture, and virtualization architecture.
- Keep yourself updated with the latest trends in Hardware and Software Infrastructure.
problem solving
networking
lan management
ai systems
itil framework
system admin
Experience: 5+ years of experience into Networking, Software and Hardware Infrastructure implementation and support
Bachelor’s or Master’s degree in Computer Science, Information Technology, Electronics, or a related technical discipline.
- Strong problem-solving attitude, cross-functional collaboration, proactive communication, crisis management, and stakeholder engagement.
- LAN and Intranet Management
- Experience in troubleshooting hardware and software issues.
- Networking (LAN/WAN, ISP, VPN, Firewalls, Port Configuration)
- AI Systems Integration
- ITIL Framework & Documentation
- System Administration (DOS/Windows/MAC OS/iOS)
- HRIS, CRM and ERP Support
- mentioned in job description
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- Founded with a vision to deliver high-quality solutions in engineering and construction.
- Offers a wide range of services including project management, design, and construction across diverse sectors.
- Known for handling large-scale, complex projects globally across various industries.
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- Transparency
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- Take Ownership – “If there is not a way we will make one”
- Drive for results – “Focus on execution”
- Brings energy and engagement – “Be an entrepreneur, contribute new ideas and suggestions”
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2021 Certified
B Corp Certification Year
The company became certified as a B Corp in 2021, reflecting its commitment to social and environmental standards.
- We take the sourcing of sustainable and ethical goods seriously.
- Annually share impact across PEOPLE • PETS • PLANET in an 'Annual Impact Report'.
- Global mental-health first aiders, flexible-working, apprenticeships and training noted alongside environment under annual impact program.
98%+ Response Rate
Global Survey Participation
The company consistently achieves a 98%+ global survey response rate for inclusion and diversity initiatives, demonstrating strong employee engagement.
90%+ Engagement Score
Employee Engagement
A 90%+ overall engagement score reflects high levels of employee involvement in and satisfaction with inclusion and diversity efforts.
95% Recommend
Employee Satisfaction
95% of employees recommend the company as a great place to work, highlighting strong workplace culture and inclusion.
- Global gender split examples: UK office 18% M – 13% F, Thailand 69% M – 25% F, China 1% M – 50% F, Australia 8% M – 20% F, USA 3% M – 25% F
