Manage complex and high-value cases—carry out thorough investigations, negotiate confidently, and recover outstanding balances.
Collaborate with the Legal and Customer Service teams to resolve disputes efficiently and professionally.
Assess the underlying causes of non-payment, evaluate risk, and propose appropriate preventative strategies.
Take full ownership of overdue commercial accounts by contacting clients via telephone, email, and written correspondence.
Analyse debt trends, monitor team performance, and deliver insightful reports to senior management.
Requirements
3 years
debt recovery
b2b
commercial
decision‑maker
communication
Personable and Polite – Respect and professionalism come naturally.
Extensive Experience – A minimum of 3 years’ proven experience in B2B debt recovery, ideally within Energy or Financial Services.
Commercial Mindset – You understand the balance between business needs and customer care.
Smart Decision-Maker – Calm under pressure with a razor-sharp judgment.
Communication – Confident, clear, and professional in all interactions.
Benefits
Compensation: £28,000 - £32,000 / year
Death in service and critical illness cover
Enhanced paternity, maternity and adoption policies
3 days additional annual leave if you get married/civil partnership etc.
Career growth – Be part of a rapidly scaling organisation with real development opportunities.
Generous bonus scheme based on individual and team performance
24 days annual leave + bank holidays
Appointment allowance
Company sick pay (subject to length of service)
Training and development opportunities to Supervisory and Management positions
Holiday buy – up to 5 additional days
New modern facilities
Structured bonus – Opportunity to earn £1250 every 3 months.
Dynamic environment – No two days are the same, and your contributions will be notice
Day off on your birthday
Employee Assistance Programme
Refer a friend payment
Annual salary review
Intuitive – You can spot the difference between ‘can’t pay’ and ‘won’t pay’ from a mile off.
Training and development opportunities to spend time in our sister business Yu Smart
Supportive team – Work with friendly, like-minded professionals in a growing business.
Long service recognition
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no visa sponsorship; candidates must have indefinite right to work in the uk.
Security clearance
Information not given or found
Company
Overview
£279 m
Revenue in 2022
Company revenues reached £279 million in 2022, reflecting significant growth.
72% increase
Pre-tax profits growth
Pre-tax profits grew by 72% in 2022, driven by rising volumes and smart-meter roll-outs.
20,000+ sites
UK customer base
Now serves over 20,000 sites across the UK, offering comprehensive energy solutions.
3-year contracts
Energy contract duration
Forward-hedges energy contracts for up to 3 years, protecting customers from price volatility.
Launched as a tailored business energy firm, founded on care-home experience and frustration with poor service quality.
Acquired Bristol Energy’s commercial customers in 2020 and Bilpower’s last-resort customers in 2021, driving rapid growth.
Distinctive green plans offer 100% renewable electricity and carbon-neutral gas, with savings incentives for multi-utility switchers.
Unique projects range from SME office setups to large-scale installations like Trent Bridge and university campuses, with customized billing and installations.
Culture + Values
We provide an honest and personal service.
We want to make energy simpler, clearer, and better value for businesses.
We believe in delivering energy solutions that go beyond expectations.
We value integrity, transparency, and accountability.
Environment + Sustainability
2030
Net Zero Commitment
Achieving emission neutrality by targeting the year 2030.
100%
Renewable Electricity
Providing renewable energy solutions for all customers.
Reducing carbon emissions across operations and supply chain.
Promoting energy efficiency and sustainability in business practices.