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Director of Engineering & Maintenance
Highgate
Lead hotel engineering, manage staff, budgets, maintenance, safety & compliance
3d ago
$100,000 - $110,000
Expert & Leadership (13+ years)
Full Time
Seattle, WA
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
preventative maintenance
safety systems
alarm response
vendor contracts
budget management
staff scheduling
- Attend all hotel required meetings and trainings.
- Support and participate in all Highgate Hotel programs.
- Administer all vendor contracts controlled by the engineering department.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards.
- Maintain a warm and friendly demeanor at all times.
- Participate in M.O.D. coverage as required.
- Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
- Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Develop financial forecasts and actively participate in monthly profit/loss review meetings.
- Ensure that room maintenance requests are handled in a prompt and courteous manner.
- Create and implement a preventative maintenance program for all hotel equipment.
- Assist as necessary with special projects and renovations.
- Actively participate in energy conservation programs.
- Ensure compliance with the Americans Disabilities Act (ADA).
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Create and adhere to annual budget for department.
- Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
- Create, approve and post all Engineering staff schedules according to Highgate Hotel standards.
- Ensure the hotel is in compliance with all local, state and federal laws.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Lead and participate in Highgate Hotel Safety Committee.
- Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
What you bring
facilities mgmt
college degree
stationary engineer
hvac
problem solving
communication
- At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience.
- Must be able to maintain confidentiality of information.
- High school diploma or equivalent required.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Stationary Engineer’s license if required by local code.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Travel related to company business sometimes required.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
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Interview process
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Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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