REGIONAL DIRECTOR OF FACILITIES OPERATIONS at Ssc Services For Education in Richmond, VA | Kablio

Role

Description

client relationships

program planning

personnel selection

program review

program optimization

reporting

Cultivate and nurture strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantees account retention and cultivates long-term partnerships.
Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy.
Play a pivotal role in the selection of management and hourly personnel as necessitated by operational requirements.
Conduct comprehensive reviews and evaluations of existing programs at each unit, ensuring alignment with corporate standards and facilitating continuous improvement initiatives.
Lead all aspects of and optimize programs in Facilities Services Management, Financial Management, Human Resource, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains.
Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies.
Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance enabling informed decision-making and strategic alignment.

Requirements

bachelor's

5+ years

regional manager

director level

driver's license

contract management

Bachelor s Degree experience in business or engineering or related fields preferred
5+ years responsibility at a regional manager level or ten years as a director level in facilities management
Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
Contract management experience in a Business and Industry or education or health care institution preferred, with related continuous education courses.

Benefits

Paid Parental Leave
Employee Assistance Program
Associate Shopping Program
Life Insurance/ AD
Identity Theft Protection
Holiday Time Off (varies by site/state)
Commuter Benefits
Discount Marketplace
Paid Time Off
Retirement Plan
Health and Wellness Programs
Flexible Spending Accounts (FSAs)
Pet Insurance
Disability Insurance
Personal Leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1969 Founded

Year Established

The company was established in Knoxville in 1969.

660% Growth

9-Year Revenue Increase

The company experienced a 660% revenue increase over nine years, marking significant growth.

Serving over 170 academic partners across the U.S., managing millions of square feet and thousands of acres.
Professional teams provide custodial cleaning, grounds management, and equipment maintenance with cost-saving solutions.
Projects include daily upkeep and large-scale infrastructure upgrades like HVAC and steam-plant improvements.
Headquartered in Tennessee, with a nationwide impact on K-12 schools and universities.
Recognized for highlighting staff excellence, including award-winning supervisors and innovative recognition programs.

Culture + Values

662% growth

Revenue Expansion

Achieved significant top-line growth over nine years.

98% retention

Client Loyalty

Maintained a high client retention rate, indicating strong customer satisfaction.

9,300+ employees

Staff Strength

Operates with a large team spread across numerous clients.

Initiatives like autonomous equipment and innovation in drone and robotic technology to empower staff and engage students
Support for staff development through annual scholarships for continuing education and trade careers

Environment + Sustainability

53 Million Pounds

CO₂ Eliminated

Carbon emissions reduction achieved through transitioning to electric and energy-efficient equipment.

125 Million Gallons

Water Saved

Annual water conservation through smart irrigation techniques.

66% Reduction

Salt Usage

Decrease in winter salt application using smart salting techniques.

266,734 Bottles

Saved Annually

Plastic bottles diverted from landfills using 100% recycled materials.

Use of chemical-free cleaners, bamboo handles, reusable microfiber cloths, and electric handheld tools.
Conducts baseline energy and water usage assessments and preventive maintenance plans for partner schools to optimize conservation.

Inclusion & Diversity

5-Member Council

Diversity, Equity & Inclusion Action Council

A dedicated group responsible for driving the organization's DEI initiatives and ensuring measurable progress toward inclusive goals.

Build a culture that values unique talents, backgrounds, and experiences
Create a culture where all associates feel appreciated and empowered to ignite change
Promoting women in facilities careers and recruiting diverse talent to reflect client communities

Articles

Our Services

About Us

Role

Description

client relationships

program planning

personnel selection

program review

program optimization

reporting

Cultivate and nurture strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantees account retention and cultivates long-term partnerships.
Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy.
Play a pivotal role in the selection of management and hourly personnel as necessitated by operational requirements.
Conduct comprehensive reviews and evaluations of existing programs at each unit, ensuring alignment with corporate standards and facilitating continuous improvement initiatives.
Lead all aspects of and optimize programs in Facilities Services Management, Financial Management, Human Resource, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains.
Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies.
Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance enabling informed decision-making and strategic alignment.

Requirements

bachelor's

5+ years

regional manager

director level

driver's license

contract management

Bachelor s Degree experience in business or engineering or related fields preferred
5+ years responsibility at a regional manager level or ten years as a director level in facilities management
Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
Contract management experience in a Business and Industry or education or health care institution preferred, with related continuous education courses.

Benefits

Paid Parental Leave
Employee Assistance Program
Associate Shopping Program
Life Insurance/ AD
Identity Theft Protection
Holiday Time Off (varies by site/state)
Commuter Benefits
Discount Marketplace
Paid Time Off
Retirement Plan
Health and Wellness Programs
Flexible Spending Accounts (FSAs)
Pet Insurance
Disability Insurance
Personal Leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1969 Founded

Year Established

The company was established in Knoxville in 1969.

660% Growth

9-Year Revenue Increase

The company experienced a 660% revenue increase over nine years, marking significant growth.

Serving over 170 academic partners across the U.S., managing millions of square feet and thousands of acres.
Professional teams provide custodial cleaning, grounds management, and equipment maintenance with cost-saving solutions.
Projects include daily upkeep and large-scale infrastructure upgrades like HVAC and steam-plant improvements.
Headquartered in Tennessee, with a nationwide impact on K-12 schools and universities.
Recognized for highlighting staff excellence, including award-winning supervisors and innovative recognition programs.

Culture + Values

662% growth

Revenue Expansion

Achieved significant top-line growth over nine years.

98% retention

Client Loyalty

Maintained a high client retention rate, indicating strong customer satisfaction.

9,300+ employees

Staff Strength

Operates with a large team spread across numerous clients.

Initiatives like autonomous equipment and innovation in drone and robotic technology to empower staff and engage students
Support for staff development through annual scholarships for continuing education and trade careers

Environment + Sustainability

53 Million Pounds

CO₂ Eliminated

Carbon emissions reduction achieved through transitioning to electric and energy-efficient equipment.

125 Million Gallons

Water Saved

Annual water conservation through smart irrigation techniques.

66% Reduction

Salt Usage

Decrease in winter salt application using smart salting techniques.

266,734 Bottles

Saved Annually

Plastic bottles diverted from landfills using 100% recycled materials.

Use of chemical-free cleaners, bamboo handles, reusable microfiber cloths, and electric handheld tools.
Conducts baseline energy and water usage assessments and preventive maintenance plans for partner schools to optimize conservation.

Inclusion & Diversity

5-Member Council

Diversity, Equity & Inclusion Action Council

A dedicated group responsible for driving the organization's DEI initiatives and ensuring measurable progress toward inclusive goals.

Build a culture that values unique talents, backgrounds, and experiences
Create a culture where all associates feel appreciated and empowered to ignite change
Promoting women in facilities careers and recruiting diverse talent to reflect client communities

Articles

Our Services

About Us