Provides custodial, grounds, and facilities maintenance services tailored to K–12 and higher‑education campuses.
Oversee regional facilities operations, client relations, P&L, and team leadership.
7 days ago ago
Expert & Leadership (13+ years)
Full Time
Richmond, VA
Hybrid
Company Size
10,000 Employees
Service Specialisms
Consulting
Project Management
Engineering
Design
Technical Services
Turnkey
Sector Specialisms
Facilities
Custodial
Grounds Management
Facilities Maintenance
Construction
Energy Management
Role
Description
client relationships
program planning
personnel selection
program review
program optimization
reporting
Cultivate and nurture strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantees account retention and cultivates long-term partnerships.
Strategically plan and coordinate the implementation of programs and operational activities within regional accounts, driving efficiency and efficacy.
Play a pivotal role in the selection of management and hourly personnel as necessitated by operational requirements.
Conduct comprehensive reviews and evaluations of existing programs at each unit, ensuring alignment with corporate standards and facilitating continuous improvement initiatives.
Lead all aspects of and optimize programs in Facilities Services Management, Financial Management, Human Resource, Sales, Contract Administration, and Client Customer Satisfaction to ensure excellence across all operational domains.
Actively engage in surveys and sales efforts to secure new business opportunities, participating in pricing strategies.
Meet with Regional Vice President to provide detailed monthly progress reports on the region's performance enabling informed decision-making and strategic alignment.
Requirements
bachelor's
5+ years
regional manager
director level
driver's license
contract management
Bachelor s Degree experience in business or engineering or related fields preferred
5+ years responsibility at a regional manager level or ten years as a director level in facilities management
Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
Contract management experience in a Business and Industry or education or health care institution preferred, with related continuous education courses.
Benefits
Paid Parental Leave
Employee Assistance Program
Associate Shopping Program
Life Insurance/ AD
Identity Theft Protection
Holiday Time Off (varies by site/state)
Commuter Benefits
Discount Marketplace
Paid Time Off
Retirement Plan
Health and Wellness Programs
Flexible Spending Accounts (FSAs)
Pet Insurance
Disability Insurance
Personal Leave
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1969 Founded
Year Established
The company was established in Knoxville in 1969.
660% Growth
9-Year Revenue Increase
The company experienced a 660% revenue increase over nine years, marking significant growth.
Serving over 170 academic partners across the U.S., managing millions of square feet and thousands of acres.
Professional teams provide custodial cleaning, grounds management, and equipment maintenance with cost-saving solutions.
Projects include daily upkeep and large-scale infrastructure upgrades like HVAC and steam-plant improvements.
Headquartered in Tennessee, with a nationwide impact on K-12 schools and universities.
Recognized for highlighting staff excellence, including award-winning supervisors and innovative recognition programs.
Culture + Values
662% growth
Revenue Expansion
Achieved significant top-line growth over nine years.
98% retention
Client Loyalty
Maintained a high client retention rate, indicating strong customer satisfaction.
9,300+ employees
Staff Strength
Operates with a large team spread across numerous clients.
Initiatives like autonomous equipment and innovation in drone and robotic technology to empower staff and engage students
Support for staff development through annual scholarships for continuing education and trade careers
Environment + Sustainability
53 Million Pounds
CO₂ Eliminated
Carbon emissions reduction achieved through transitioning to electric and energy-efficient equipment.
125 Million Gallons
Water Saved
Annual water conservation through smart irrigation techniques.
66% Reduction
Salt Usage
Decrease in winter salt application using smart salting techniques.
266,734 Bottles
Saved Annually
Plastic bottles diverted from landfills using 100% recycled materials.
Use of chemical-free cleaners, bamboo handles, reusable microfiber cloths, and electric handheld tools.
Conducts baseline energy and water usage assessments and preventive maintenance plans for partner schools to optimize conservation.
Inclusion & Diversity
5-Member Council
Diversity, Equity & Inclusion Action Council
A dedicated group responsible for driving the organization's DEI initiatives and ensuring measurable progress toward inclusive goals.
Build a culture that values unique talents, backgrounds, and experiences
Create a culture where all associates feel appreciated and empowered to ignite change
Promoting women in facilities careers and recruiting diverse talent to reflect client communities