System Engineer at Sky Systems in Dallas, TX | Kablio

Sky Systems

About us Talk to us Privacy Terms & Conditions

Popular Jobs Blog Engineering & Design Management Trades & Technicians

Jobs in LondonReceptionist General Operative Marketing Data Analyst Cleaner Customer Service Project Manager Executive Assistant Electrician

Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.

Copyright © 2025 Kablio

System Engineer

Sky Systems

A technology consulting firm offering staffing, MSP, contact center & web solutions.

Provide advanced technical support for broadband CPE solutions to North American ISPs.

11 days ago ago

Experienced (8-12 years), Intermediate (4-7 years)

Full Time

Dallas, TX

Office Full-Time

Company Size

82 Employees

Service Specialisms

IT Services

Cloud Solutions

Cybersecurity

Consulting

Technical Support

Infrastructure Management

Project Management

Sector Specialisms

No specialisms available

Role

Description

requirements capture

project scheduling

release support

jira resolution

test documentation

reporting

Help capture requirements and collect Product specifications
Support the Product Manager in building project schedules in line with customer expectations
Production of internal and external reporting on support activities and project call
Work with the Sales team to manage customer expectations and satisfaction
Act as Subject Matter Expert on client solutions
Drive technical communications with customers to ensure perfect adequation of proposed solutions to customer needs
Support the delivery of Software releases or new feature releases
Drive resolution of JIRA tickets with our customer and our engineering teams
Organize test results, troubleshooting logs, ticket reproduction information and new requirements detailed descriptions

Requirements

broadband

pon

voip

cloud

qos

3 years

Excellent oral & written communication in English
Familiarity with Broadband technologies such as PON, IP, Voice over IP, IPTV, Cable, Fiber, Wireless 4G/5G, Ethernet, WiFi, TR069, Mesh, IoT, Cloud-based solutions, Quality of Service
Good organization skills and autonomy to work on multiple project streams in parallel
Ability to network inside a customer account and address technical communication with technical and non-technical people, all the way to Senior/Executive Management
Ability to work with remote teams in multiple time zones across North America, EMEA and Asia
Must Have : Familiarity with broadband technologies such as PON, IP, Voice over IP, IPTV, Cable, Fiber, Wireless 4G/5G, Ethernet, WiFi, TR-069, Mesh, IoT, Cloud-based solutions, and Quality of Service (QoS).
Experience : Minimum 3 years
Duration : 1+ year, 40 hours per week

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded '11

Company Establishment

The company was established in 2011.

Fortune 500

Client Size

Has worked with large financial institutions.

Blends technical consulting with staffing expertise across North America.
Evolved into a full-service MSP and Cisco/Dell partner.
Delivers 24/7 on‑site and remote services.
Builds contact center solutions using Cisco, Avaya, and Genesys.
Web solutions complement core services, enabling seamless digital platforms alongside infrastructure support.
Despite modest size, has tackled complex deployments in aerospace, semiconductors, energy, and government sectors.
Maintains agility through lean teams, ensuring projects hit deadlines, budgets, and technical benchmarks.

Culture + Values

5.0/5

Company Culture

Overwhelming approval for the company's culture.

5.0/5

Support You Get

Exceptional support provided to employees.

5.0/5

People You Work With

Positive feedback on the quality of colleagues.

5.0/5

Person You Work For

High satisfaction with management.

4.0/5

Way You Work

Positive but not perfect work methodology.

4.0/5

Work Setting

Satisfactory working environment.

4.3/5

Overall Rating

Strong overall employee satisfaction with 100% recommendation rate.

Overall rating 4.3/5, 100% of employees would recommend Sky Systems (CareerBliss)

Environment + Sustainability

No publicly disclosed environmental or sustainability strategy, targets, or net-zero goals found on official website or LinkedIn

Inclusion & Diversity

D&I rating 2.0/5

Glassdoor Diversity Rating

The company received a diversity and inclusion rating of 2.0 out of 5 from Glassdoor.

No gender breakdown or DEI metrics publicly disclosed.

Articles