Community Manager

Description

• Answer incoming phone calls and handle accordingly
• Conduct on-going training with team members
• Suggest rental rate recommendations to Regional Manager
• Assume responsibility for office and model apartments opening on schedule and in excellent condition
• Empower team members to take on new challenges and bring new ideas to the forefront
• Think safety first and ensure that unsafe conditions are corrected promptly
• Build rapport with residents and future residents
• Maintain an organized environment even during busy times
• Take ownership and lead by example
• Work closely with Maintenance Supervisor to monitor and schedule make-readies and other maintenance activities
• Provide outstanding customer service to residents and future residents
• Maintain open communication with vendors and contractors concerning work scheduling, billing, vendor relations and certificates of insurance
• Submit invoices for payment promptly
• Prepare and execute community budget
• Provide comprehensive feedback to all team members, document and facilitate disciplinary procedures as necessary
• Prepare weekly and monthly reports
• Report liability and community incidents to home office
• Walk and inspect community regularly, paying close attention to vacant apartments
• Update online advertising
• Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
• Ensure that rent is collected and posted in a timely manner and bank deposits are made immediately and reported to the home office
• Hire, train and supervise all team members though a positive mentoring approach
• Oversee and approve lease files

Requirements

• Knowledge of Yardi or other industry software preferred
• Proficiency in Microsoft Office (Word, Excel)
• High School diploma or equivalent; bachelor’s degree preferred
• Must be able to walk the property which includes climbing stairs
• Three or more years of experience in property management with at least one year as a Community Manager
• Able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies and stand for extended periods of time
• Background in supervision and successful track record for accomplishments
• Dental (PPO, HMO)
• Excellent verbal and written communication skills
• Communicate effectively with residents, future residents, visitors, vendors and team members while presenting a positive, professional image
• Able to multitask and meet deadlines in a timely manner
• Willing to work flexible schedule including weekends

Benefits

• Paid vacation, sick days and holidays
• Medical (Low PPO, High PPO)
• Employer Paid Long Term Disability
• Comprehensive training
• Employer Paid Accidental Death & Dismemberment Insurance
• Employee Apartment Discounts
• Employee Awards and Recognition
• 401(k) plan with a company match
• Competitive salaries and bonuses
• Employee Referral Program
• Employer Paid Basic Life Insurance
• Career Advancement Opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance