Branch Operations Manager

Description

• Implement department communication policies and practices to disseminate program requirements, monitor schedules and surface issues to ensure satisfactory completion of contract requirements within schedule and budget constraints
• Facilitates meetings, produces minutes and follow up action items
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Develop and provide guidance on resolving program challenges within the office operations
• Creates, manages, and tracks project timeline and other appropriate metrics
• Assist with establishing realistic customer satisfaction goals and supporting tactics in company business plans
• Prepares regular status reports and presentations
• Participates in corporate development of methods, techniques and evaluation criteria for projects, programs and people
• Creates, edits and presents project updates on scope, cost and schedule, as needed
• Participate in all major departmental customer related decisions for CERM.
• Collect data and prepare information to meet the requirements of customer visits associated with non-business development related issues such as audits, delivery status, reviews, assessments, rate readiness reviews and other supporting information
• Manage the development and execution of project development plans and timelines
• Confers with senior staff members to review targets and discuss required changes in goals or objectives resulting from current status and conditions
• Develop reportable key performance indicators with Project Managers and support staff.
• Assist in the establishment the strategic direction and ensure program management standardization and practices are aligned with capacity and performance demands placed on CERM.
• Assist in the Review of operational activities, costs, operations and forecast data to determine department progress toward goals and objectives.
• Identify program/contract risks and manage appropriately, Escalating as appropriate for visibility to the CERM management team.
• Assist and lead the implementation and management of day-to-day project management procedures; project controls; specific communication tools that enhance information exchange; department metrics reporting; project management files/databases
• Develop tools and mechanisms for monitoring project progress, intervention and problem solving within project team and line managers
• Manage a project team to ensure development and execution of project plans, alignment of project goals with stated corporate strategy and objectives
• Facilitate communication across the company with a solution-oriented focus and presents strategies and plans to Sr. and Executive management
• Assist in the development of the office utilization of best practices in civil engineering design, program management CEI for effective and efficient delivery of product to the customer. Requires a strong passion for leading quality delivery of service and customer satisfaction in an organization.

Requirements

The Branch Operations Manager will oversee the daily operations, and project delivery for our Florida and Alabama offices. This role requires strong leadership, technical expertise, and proven experience in both infrastructure and commercial construction projects. The ideal candidate must be a licensed Professional Engineer (PE) with extensive project management experience and the ability to drive operational excellence while ensuring compliance with industry standards and company objectives.

CORPORATE ENVIRONMENTAL RISK MANAGEMENT, L.L.C. is a Certified Drug-Free Workplace and Equal Employment Opportunity Employer that does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, and/or disability. C.E.R.M. will only employ those who are legally authorized to work in the U.S. Any offer of employment is conditional upon the successful completion of a background, credit check, and drug screen.

• 10 years of program and project management or operations management experience
• Commercial experience
• PE in Alabama, Georgia, Florida required
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary
• Demonstrated ability to implement project and quality controls in fast-paced environment
• Certified in Project Management or Program Management is preferred, but not required
• Proficient skill using MS Office Suite i.e., Word, Excel, PowerPoint
• PLS in Alabama, Georgia, Florida a plus
• Infrastructure project experience required
• RLS in Alabama, Georgia, Florida a plus
• ALDOT, GDOT, FDOT experience preferred
• Proven profit and loss experience
• Knowledge of team dynamics, structure, roles and responsibilities
• 15+ years of related A/E/C industry experience
• Demonstrated people management skills
• Bachelor’s degree in engineering, project management, business, scientific or related discipline.
• Excellent meeting management skills
• Demonstrated client development and management experience
• Strong influence and intrapersonal skills
• Advanced degree in engineering, project management, business, scientific or related discipline preferred

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance