Practice Director

Description

• Manages client experience to ensure a profitable market share within a practice, aligns client maintenance and development with sector growth strategies.
• Evaluates practice performance, adjusts operations accordingly, and provides reports and presentations on all aspects of practice performance as requested by the sector leadership.
• Collaborates with organizational, sector, practice, and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
• Teams with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.
• Builds and maintains client relationships across all geographically strategic locations.
• Assesses and communicates the staffing and resource needs for the practice to sector leadership.
• Has designed or managed MEP projects specific to Convention Centers or large Venues.
• Utilizes all service lines to grow presence within the practice and better support clients.
• Mentors project staff on client expectations, service standards, and practice trends.
• Maintains a national-level knowledge and presence across the practice and industry to inform project pursuits and execution.
• Teams with Practice Managers to identify opportunities and gaps in employee development efforts and respond with appropriate action.
• Strategizes the technical needs of the practice to develop and implement appropriate tools, processes, and procedures.
• Monitors and utilizes company and industry trends to ensure the company maintains a competitive position within the practice.
• Develops the annual budget for the practice in cooperation with the sector leadership team, tracks revenue margins and conducts budget reviews to maximize profits.
• Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect, and support clients.
• Leads communication and collaboration across the practice to ensure consistency across projects.
• Implements process changes in alignment with company strategies and processes to improve client experience.
• Oversees effective management of employee relations and personnel matters including all employment actions within the practice.
• Assists sector leadership of assigned sector and/or other sectors, as needed, to develop and/or implement plans for the growth and development of the practice.
• Mentor’s others to share expertise and knowledge of market, clients, and projects.
• Oversees all operation areas of the practice through direct supervision of practice managers for project execution within the practice, accountable for meeting company quality standards across individual purview.
• Assists sector leadership to procure opportunities that align with the sector strategy.

Requirements

• Ten (10) or greater years of relevant experience, with a minimum of five (5) years leadership/management experience. (e.g., personnel management, project management, program direction, strategic leadership)
• Demonstrated understanding and participation in professional networks in the AEC industry.
• Proven track record in engaging with clients and maintaining effective relationships over time.
• Demonstrates an organization-wide mindset, cooperating across practice leadership to collectively meet sector goals.
• Demonstrated ability to achieve measurable results based on client satisfaction.
• History of building strong teams to improve the client experience and drive business results.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance