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Account Director - Facility Management
Dexterra Group
Provides integrated infrastructure support services including facilities, accommodations, forestry & energy.
Oversee airport custodial services, manage client relationships, P&L and staff.
Ensures a visible Account-level presence to foster and maintain effective working relationship with all Clients
Aligns key Dexterra contacts with like positions or titles within the client organization and create a relationship matrix (Web of Influence)
Ensures succession plans are regularly reviewed and plans for career growth are supported by a personal development plan.
Acts as a talent scout using networks to help identify, recruit and vet proposed Dexterra People
Attracts, develops and retains employees, providing a safe, supportive work environment, supporting people strategies
What you bring
5+ years
facilities management
aviation
security clearance
criminal check
miller heiman
Awareness of technical elements needed to deliver services support
Minimum of 5 years of operational experience in Integrated Facilities Management specifically in Aviation
Ability to communicate performance expectations, monitor and reward performance to ensure plans, goals and budgets are met.
A clear criminal record check is required for this role.
Has a strategic selling mindset and utilizes the Miller Heiman sales methodology and process
Federal Government Security Clearance required
Understands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodology
The company generates approximately $1 billion in annual revenue, reflecting its strong market presence and operational efficiency.
$100 million
Q4 EBITDA 2023
The company achieved a record Q4 EBITDA of $100 million in 2023, demonstrating significant profitability and financial performance.
75+ years
Industry Experience
With roots in over 75 years of independent Canadian companies, the organization has a long-standing presence and expertise in its sectors.
Evolved via M&A and rebranded as Dexterra in 2020, building on a legacy of independent Canadian companies.
Provides full-spectrum infrastructure solutions, serving sectors like aviation, defence, education, healthcare, hospitality, transit, and government.
Operates in Canada and the U.S., offering services in facilities management, remote camps, modular buildings, reforestation, fire-fighting, matting, and catering.
Recent strategic move: selling modular unit to double down on core facilities, accommodations, forestry, and energy segments.
Culture + Values
Safety First
Customer Focused
Accountability and Ownership
Sustainability
Innovation
Collaboration
Integrity
Environment + Sustainability
Net-zero by 2050
Carbon Emissions Target
Aiming to achieve carbon neutrality by the year 2050 through comprehensive sustainability efforts.
Reduction in greenhouse gas (GHG) emissions across all operations
Implementation of energy-efficient solutions and renewable energy projects
Focus on sustainable resource management and waste reduction
Ongoing sustainability reporting and transparency
Inclusion & Diversity
Commitment to a diverse and inclusive workplace
Ongoing focus on gender equality and increasing female representation in leadership roles
Promoting equal opportunities for all employees
Implementation of training programs aimed at fostering an inclusive culture
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