Remote Outbound Sales Specialist

Description

• Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill
• Be an active team member in a remote environment; participate in training sessions and more to develop and grow
• Supporting customers and tech inquires
• Meet daily outbound sales production and monthly quality goals

Requirements

• Ideally this candidate is bilingual to meet the needs of our Spanish speaking customers
• Appreciation for goals and performance metrics
• Thrive in an environment to earn a commission, based on defined metrics
• 10 Mbps upload / 20 Mbps download / 99% latency
• Experience handling inbound or outbound voice calls
• Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
• High School Diploma or GED (required)
• Expertly navigating a script
• Ability to type 35+ WPM
• Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
• Ability to hardwire internet, plug directly into router

Benefits

• Comfort with a committed schedule with set lunches and breaks
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• Google: ‘free speed test’ if you are unsure
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Dedicated home office space, free of personal disruptions
• Two power connections
• Paid Volunteer Time: giving back to our communities is important to us
• Access to on-demand training courses to advance further in your career

Training + Development

Interview process

Visa Sponsorship

Security clearance