Technical Support Engineer (Scotland, UK)

Description

• Ensuring customer issues are resolved efficiently and in a timely manner.
• Providing technical sales support and advice.
• Delivering proof of concept testing and reporting.
• Delivery of customer support, installation and testing as required.

Requirements

• Excellent time management and organisational skills.
• Excellent written and verbal communication skills.
• Experience in deploying and testing of cyber security systems such as firewalls, vulnerability assessment software and penetration testing.
• 2-5 years hands-on experience in the telecommunications industry, preferably involving MPLS-TP, IP/MPLS, WDM, LTE, SDH, PDH, Microwave Radio.
• Knowledge and experience in BSS/OSS, including NMS and SNMP technology.
• Juniper JNCIS, Cisco CCNA or CCNP and industry based cyber security certification.
• Previous experience in utilities and/or resources industry.
• Exposure to multidiscipline works.
• Formal qualifications in a relevant field (e.g., Dip, BSc, Higher level certificates)
• International travel as required to support our customers across Europe and the UK.
• Resides within the Glasgow region.

Benefits

• Training and career development.
• Opportunity to join an ASX listed Company experiencing significant growth.
• Company laptop and phone provided for business use.
• Competitive remuneration and allowances.
• Access to our Employee Assistance Program.

Training + Development

Interview process

Visa Sponsorship

Security clearance