Distribution Dispatcher Associate - Senior at Aep Ohio in Gahanna, OH | USD85,081-106,354 | Kablio

Role

Description

dispatch

crew tracking

outage records

restoration authorization

equipment records

communication ops

Dispatch service personnel to respond to outage and emergency situations.
Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
Promote and enforce the Company's Safety and Health programs.
Track crew locations and ongoing work on the distribution system.
Maintain accurate outage records.
Authorize the energizing and restoration of distribution facilities.
Maintain accurate records of abnormal and defective equipment for distribution facilities.
Effectively operate company communication equipment.

Requirements

2 years

bachelor’s

associate

call‑out

rotating shift

multi‑tasking

Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location.
Minimum 2 years of experience as a Distribution Dispatcher Assoc.
Bachelor’s degree in any field,
Rotating shift work required.
OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens
Be knowledgeable and adhere to written company and department policy and procedures.
Minimum 2 years of experience as a Distribution Dispatcher.
Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously.
Successfully complete training and pass the examination for a Distribution Dispatcher Sr.
Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position.
OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens.
OR Associate’s degree in electrical or electronic technology,
OR Associate degree in electrical or electronic technology,
Must maintain a high availability for call-out response.
Successfully complete training and pass the examination for a Distribution Dispatcher

Benefits

Promotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1.5 million

Served Customers

The company provides electricity to approximately 1.5 million customers in central, southern, and northwestern Ohio.

Born in 1906 as a local power provider, it expanded steadily, powering rural and urban Ohio communities.
Operates extensive electric infrastructure—transmission lines, distribution systems, smart grids and meters.
Backed by the network of American Electric Power, it taps into one of the nation’s largest generation portfolios.
Typically works on projects like grid modernization, outage restoration, meter upgrades, and community development.
Specializes in utility-scale transmission, distribution engineering, system operations, and smart‑meter rollout.
One standout: it donated land for Columbus’s Alexander AEP Park, linking power heritage with public space.

Culture + Values

Safety is our top priority.
We act with integrity and honesty in everything we do.
We foster a diverse and inclusive work environment.
We work together to achieve success for our customers and communities.
We embrace innovation and continuously seek improvement.
We value the well-being of our employees and their families.
We are committed to operating efficiently and responsibly.

Environment + Sustainability

2050 net-zero target

Net-Zero Commitment

A commitment to achieving net-zero carbon emissions by the year 2050.

80% CO2 reduction

CO2 Emission Target

Aims to reduce CO2 emissions by 80% from 2000 levels by 2030.

8,000 MW renewable capacity

Renewable Energy Capacity

Significantly increased renewable energy capacity with over 8,000 MW in operation or under construction.

60% carbon intensity reduction

Carbon Intensity Goal

Plans to reduce carbon intensity by 60% by 2030.

Investing in advanced energy technologies like battery storage and grid modernization to enhance sustainability.
Emphasizes clean energy generation, energy efficiency, and emissions reduction across operations.

Inclusion & Diversity

30% Target by 2025

Female Leadership Representation

The company aims to increase female representation in leadership roles to 30% by 2025, demonstrating a strong commitment to gender diversity.

A diverse workforce with employees from various backgrounds and experiences.
Focus on attracting, retaining, and advancing diverse talent.
Employee resource groups provide support and advocacy for diverse communities.
Promotion of gender diversity with women in leadership roles across departments.

Articles

Media Contacts

Outages FAQ

How do I contact Customer Support?

Role

Description

dispatch

crew tracking

outage records

restoration authorization

equipment records

communication ops

Dispatch service personnel to respond to outage and emergency situations.
Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
Promote and enforce the Company's Safety and Health programs.
Track crew locations and ongoing work on the distribution system.
Maintain accurate outage records.
Authorize the energizing and restoration of distribution facilities.
Maintain accurate records of abnormal and defective equipment for distribution facilities.
Effectively operate company communication equipment.

Requirements

2 years

bachelor’s

associate

call‑out

rotating shift

multi‑tasking

Due to call-out responsibility, applicants must live within or be willing to relocate to within 30 minutes of the reporting location.
Minimum 2 years of experience as a Distribution Dispatcher Assoc.
Bachelor’s degree in any field,
Rotating shift work required.
OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens
Be knowledgeable and adhere to written company and department policy and procedures.
Minimum 2 years of experience as a Distribution Dispatcher.
Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously.
Successfully complete training and pass the examination for a Distribution Dispatcher Sr.
Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position.
OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens.
OR Associate’s degree in electrical or electronic technology,
OR Associate degree in electrical or electronic technology,
Must maintain a high availability for call-out response.
Successfully complete training and pass the examination for a Distribution Dispatcher

Benefits

Promotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1.5 million

Served Customers

The company provides electricity to approximately 1.5 million customers in central, southern, and northwestern Ohio.

Born in 1906 as a local power provider, it expanded steadily, powering rural and urban Ohio communities.
Operates extensive electric infrastructure—transmission lines, distribution systems, smart grids and meters.
Backed by the network of American Electric Power, it taps into one of the nation’s largest generation portfolios.
Typically works on projects like grid modernization, outage restoration, meter upgrades, and community development.
Specializes in utility-scale transmission, distribution engineering, system operations, and smart‑meter rollout.
One standout: it donated land for Columbus’s Alexander AEP Park, linking power heritage with public space.

Culture + Values

Safety is our top priority.
We act with integrity and honesty in everything we do.
We foster a diverse and inclusive work environment.
We work together to achieve success for our customers and communities.
We embrace innovation and continuously seek improvement.
We value the well-being of our employees and their families.
We are committed to operating efficiently and responsibly.

Environment + Sustainability

2050 net-zero target

Net-Zero Commitment

A commitment to achieving net-zero carbon emissions by the year 2050.

80% CO2 reduction

CO2 Emission Target

Aims to reduce CO2 emissions by 80% from 2000 levels by 2030.

8,000 MW renewable capacity

Renewable Energy Capacity

Significantly increased renewable energy capacity with over 8,000 MW in operation or under construction.

60% carbon intensity reduction

Carbon Intensity Goal

Plans to reduce carbon intensity by 60% by 2030.

Investing in advanced energy technologies like battery storage and grid modernization to enhance sustainability.
Emphasizes clean energy generation, energy efficiency, and emissions reduction across operations.

Inclusion & Diversity

30% Target by 2025

Female Leadership Representation

The company aims to increase female representation in leadership roles to 30% by 2025, demonstrating a strong commitment to gender diversity.

A diverse workforce with employees from various backgrounds and experiences.
Focus on attracting, retaining, and advancing diverse talent.
Employee resource groups provide support and advocacy for diverse communities.
Promotion of gender diversity with women in leadership roles across departments.

Articles

Media Contacts

Outages FAQ

How do I contact Customer Support?