Assistant Community Manager

Description

• Collect rent payments and past due balances from residents
• In Community Manager’s absence, aid in monitoring staff for the successful operation of the community.
• Maintain all account records and transactions including NSF’s, rent allowances, concessions, rent increases, and other management approved debits and credits
• Receive and process collections in accordance with company standards
• Provide superior customer service
• Conduct resident move-out apartment inspections and complete deposit accountings with Community Manager’s approval
• Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation

Requirements

• Able to work weekends.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus!
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the Community Manager
• Able to work in a fast-paced environment with little direction.
• Able to sit, stand, walk and climb stairs for long periods of time.
• Possess strong multi-tasking and organizational skills.
• Being thoroughly familiar with the local area and the community and what it has to offer prospective residents.
• Proficient in computer skills, including Microsoft Office products.
• Experience: Two years + of residential property management experience as an Assistant Community Manager
• Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, OSHA Standards, local and state building codes.
• Knowledge of RealPage products preferred, including OneSite
• Education: High school diploma or GED. Bachelor’s degree in Marketing and/or Business preferred.
• Able to travel and stay overnight, as needed.

Benefits

• Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
• Company-Matched 401(k) Retirement Savings Plan
• Paid Parental Leave
• A Celebrate YOU Day (To use at your leisure, for any special occasion)
• Company Paid Certifications and Licensing
• Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
• Company Paid Health Reimbursement Account
• All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
• Company Paid Life Insurance
• 12 Paid Holidays

Training + Development

Interview process

Visa Sponsorship

Security clearance