Business Center Practice Leader - Water Sector, Environmental Services

Description

• Responsible for assigning responsibility for design excellence in all disciplines present in BC to foster innovation, sustainable design principles and use of technology.
• Provide support through ongoing collaboration with Business Operating Unit Operations, Regional Business Leaders, Regional Leaders and BC Operations Leaders regarding resolution of operational issues identified within the BC.
• Support the BC Operations Leader with managing performance and compensation in accordance with Stantec’s compensation philosophy within the BC through yearly employee performance review, rate review, and bonus allocation for the BC.
• Accountable to achieve organic growth targets of the BC.
• Lead and participate in pursuits and campaigns for major BC opportunities.
• Ensure a minimum of 4 client feedback surveys are conducted per year and issues are addressed through implementation and follow through on action plans.
• Establish employee connectedness to leadership by interfacing frequently with employees
• Supports achieving utilization rate and backlog targets and partners with BC Operations Leader to drive collaboration and work sharing across the practice.
• Partner with BC Operations Leader by conducting quarterly office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
• Responsible for net revenue forecasts by period, quarter, and year end.
• Inspires, motivates, and holds the team accountable for the delivery of innovative design solutions
• Support the overall talent management lifecycle including career development, employee engagement, succession planning, coaching, and mentoring, diversity and inclusion, and leadership development for the BC.
• Leads or assigns responsibility for management, needs assessment and provision of digital practice, tools, and applications in support of BC to deliver work.
• Sets the tone among all leaders in the BC.
• Ensure local marketplace reputation through established relationships and support of RLs.
• Partners with BC Operations Leader to develop and implement improvement plans for distressed business units and BCs. Including focus on writeoffs and business line expenses.
• Lead delivery of significant BC project pursuits.
• Responsible for compliance with ISOcertified Integrated management System and Project management Frameworks
• Develop and maintain Stantec’s Integrated Practice in the specified BC. Which includes: The maintenance of a cohesive Stantec brand
• Responsible for exceeding client expectations through strong account management across the BC and personally leading accounts for major clients in the BC.
• Oversee risk management related to projects and pursuits including review of contracts, fees, and proposals on large pursuits and in coordination with the Stantec’s risk review process.
• Leads or assigns responsibility for oversight of project delivery, Quality Assurance/Quality Control, discipline excellence and technical quality, documents quality and best practices in the execution of work.
• Responsible for driving project excellence
• Accountable for achieving >95% PM Frameworks compliance from Internal Practice audits
• Support BC Operations Leader with the health and safety performance of the BC, including the monitoring of leading and lagging indicators, meeting leading indicator goals, and following up on BC Improvement Plans.
• Uphold a corporate culture that promotes ethical practices, encourages individual integrity, and focuses on the customer and service delivery.
• Achieve minimum direct utilization target of 45%
• Accountable for top line revenue growth, the BCPL also supports the BC Operations Leader in meeting established targets net revenue, gross margin, selling, general, and administrative costs, and operating income target in the BC.
• Partners with other BCPLs and leaders to drive collaboration on pursuits across geographies and business lines
• Increases visibility of Stantec by sharing our knowledge and innovation story through key client engagements to enhance our reputation and drive revenue.
• Actively contributes to win strategies and successful project execution and becomes involved at a handson level in key pursuits as needed and on projects should issues impacting client satisfaction or project management best practices escalate and tracks pursuit success rate and Return on Investment rate on clientbyclient basis
• Responsible for utilizing and ensuring the opportunity Pipeline is maintained and monitor to optimize business development plans and employee utilization rates
• Drives the client relationship strategy, working with Principals and BC leaders to drive strong results in the client satisfaction survey within the respective BC.
• Foster a successoriented, accountable environment within the company.
• Support BCOL with the annual budget for the BC, outlining the vision, focus, and priorities for implementation and setting specific goals for business performance.
• Leads growth of the BC through developing and leading the business development, key pursuit and sales strategy and holds Principals accountable to expand our reach and client base utilizing strong marketing, business development, sales account management plans.
• Responsible for developing and managing the M&BD plan for the BC including cross selling.
• Establish an effective Go/No Go Review process with Principals and tracks compliance of Go/No Go Process
• Support BC Operations Leader with developing, attracting, engaging, and retaining top talent
• Proactively identify opportunities to reinforce and further develop Stantec’s highperformance culture with a focus on innovation, speed, and productivity.
• Actively participate including contribution to written content in major projects in key roles such as Independent Technical Reviewers, as required.

Requirements

• Strong ability to develop business and promote business relationships.
• Proficient in Microsoft Office Suite and relevant design software.
• Strong ability to motivate staff and promote teamwork within and across offices.
• Strong project planning and delivery experience.
• Must have a valid driver's license and good driving record.
• Excellent organization, coordination, management, and leadership skills.
• Achieve minimum client and proposalspecific marketing and business development sales goals, including internal crossselling initiatives, target 25% of time.
• Demonstrated technical leadership in the Water sector.
• Experience in the SacramentoSan Joaquin River Delta is a plus.
• A history of establishing and maintaining client relationships in the California water market.
• Results oriented individual who excels in a multidisciplinary environment.
• A Bachelor's degree in a related field with a minimum of 20 years’ related work, leadership, financial management, business development and consulting experience; or an equivalent combination of education and related experience. Professional registration in related field. Account management, business development, and sales strategy experience in the water sectors. Work
• Be personally involved in key client relationships, strategic project pursuits and major project leadership within the BC.
• Act as a highly regarded leader, thought partner and a source of counsel and advice for their BC.
• Excellent verbal and written communication.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance