Program Manager – Field Operations & Data Analytics for Sidewalk Safety

• Design and optimize workflows for efficient hazard data collection, including GPS-enabled survey tools.
• Provide day-to-day support for both field and technical teams, addressing operational, technical, and people-related issues as they arise.
• Establish quality assurance protocols for survey work and continuously monitor performance.
• Collaborate with city partners to deliver insights, reports, and predictive analytics.
• Partner with internal teams, municipal clients, and technology vendors to align on requirements and deliverables.
• Develop methods to aggregate GPS point-level data into meaningful sidewalk segments for analysis.
• Send resume and a max 250-word essay response on the top 3 metrics you would use to measure sidewalk safety, to [email protected].
• Evaluate, customize, and implement mobile and web-based technologies to improve survey accuracy and efficiency.
• Establish data management processes to ensure consistency, integrity, and usability of collected data.
• Apply geospatial analysis and machine learning to classify and segment sidewalk data.
• Manage and mentor a data analyst, providing technical guidance and career development.
• Recruit, train, and supervise field surveyors, ensuring consistent data collection practices.
• Translate technical outputs into actionable insights for operational and strategic decision-making.

As the successful candidate, you will also be a strong leader and people-oriented manager, responsible for guiding a data analyst, hiring and training field surveyors, and ensuring quality control throughout the entire data collection and analysis process. Beyond your managerial capabilities, you will bring expertise in advanced analytics—including machine learning—along with the ability to design and oversee technology development and workflow automation.

Technical Skills

We are seeking a technically skilled and strategic leader to design, implement, and manage our end-to-end sidewalk data collection and analysis program. This role will be pivotal in improving how we collect sidewalk hazard data, ensuring high-quality geospatial datasets.

• Proven ability to design and build dashboards (e.g., Power BI, Tableau, Google Data Studio/Looker).
• Experience with geospatial data and spatial analysis platforms (e.g., QGIS, ArcGIS).
• Hands-on experience with process automation and cloud-based data pipelines.
• Strong people leadership skills, with a track record of mentoring analysts and supervising field teams.
• Excellent communication and stakeholder management skills, with the ability to translate technical outputs into actionable insights.
• Regional focus with some province/inter-provincial travel required
• Demonstrated experience managing technical programs or data-driven projects.
• Bachelor’s or Master’s degree in Computer Science, Data Science, Geomatics, Engineering, or a related field.
• Familiarity with field data collection methods and surveying technologies.
• Experience developing or managing web and mobile applications.
• Familiarity with Google AppSheet or other low-code/no-code workflow automation tools.
• Background in municipal infrastructure, civil engineering, or smart city applications.
• Knowledge of database design, setup, and maintenance (SQL or cloud-based systems).
• Strong proficiency in automation and data analytics tools (e.g., Python, R, APIs, machine learning frameworks).

• Starting salary: $75,000 to $95,000/year, with health & wellness benefits
• Flexible hybrid work, from home and office