Incident Management Coordinator [Richmond, VA]

Company logo
Iteris, Inc.
Provides intelligent transportation systems, traffic management, and data analytics solutions.
Coordinate traffic incident response and agency communication for safe roadway operations.
17 days ago ago
$21 - $26
Junior (1-3 years), Entry-level
Full Time
Richmond, VA
Field
Company Size
700 Employees
Service Specialisms
Traffic signal coordination
Data analysis
Engineering
Intelligent transportation systems
Commercial vehicle operations
Connected vehicle enablement
Automated vehicle enablement
Advanced traveller information systems
Sector Specialisms
Smart Mobility
Transportation Infrastructure
Traffic Management
Traffic Safety
Mobility Consulting
Telecommunications
Media
Traffic Management Center (TMC) Design
Role
What you would be doing
incident response
traffic management
mvr monitoring
after action
operations coordination
responder relations
  • Responding to major traffic incidents to provide information and asset coordination for the DOT
  • Participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment
  • Involvement in traffic management planning for events that pose a large impact on the region (e.g., festivals, concerts, major highway construction / maintenance projects)
  • Facilitating after-action reviews to promote improved coordination between the responding agencies during traffic incident management
  • Close coordination with the regional Traffic Operations Center and engagement with various highway responders such as law enforcement, DOT, fire department, emergency rescue, and towing and recovery companies
  • Developing and maintaining relationships among the highway responder community(throughout the Salem District) to strengthen inter-agency coordination and communication at traffic incidents
What you bring
class d
first aid
radio
computer proficiency
high school
situational awareness
  • Dependability and schedule flexibility for after-hours response to major traffic incidents and special events
  • Regional familiarization (geography and roadways)
  • Ability to accomplish and maintain training and certification requirements (e.g., First Aid & CPR, National Incident Management Systems)
  • Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment
  • Successfully pass State and Federal criminal history/security background check; also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)
  • Possess a valid Virginia Class D License and a clean driving record for the past 7 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits
  • Radio and telecommunications skill
  • Proficient use of computers for job-related administration (e.g., incident reports, training materials, communication)
  • High School Diploma and or equivalent certificate (GED) required
  • Professional presentation and proficient interpersonal skill for effective communication with stakeholders
  • Keen situational awareness and attention to safety
  • Basic understanding of the Incident Command System
  • Ability to work independently and to employ critical thinking, while also able to work effectively in coordination with a group
Benefits
  • 401(k) with immediate matching and no vesting period
  • Comprehensive medical, dental, and vision coverage
  • In-house training programs
  • Medical reimbursement plans
  • Disability coverage
  • Generous Paid-Time-Off [PTO] benefits
  • Education assistance program
  • Life insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • pass state and federal criminal history/security background check
  • complete virginia dot fingerprint-based criminal history records check (chrc)
Company
Overview
  • Founded with a mission to improve mobility and safety on roads and highways.
  • Focused on integrating data, technology, and advanced analytics for smarter transportation.
  • Offers solutions in traffic management, transportation infrastructure, and data analytics.
  • Known for developing innovative intelligent transportation systems (ITS) for cities and municipalities.
  • Works with government agencies, public-sector clients, and private industry to improve road efficiency.
  • Pioneering in the use of cloud-based platforms for real-time data collection and analysis.
  • Projects span from small local initiatives to large-scale national systems that improve driver safety and reduce congestion.
  • Leads in adaptive traffic signal systems, allowing for dynamic control based on real-time traffic conditions.
Culture + Values
  • Continuously pushing the boundaries to bring innovative solutions to the transportation industry.
  • Working together to achieve shared goals and deliver results.
  • Focusing on the needs of customers to provide exceptional solutions and services.
  • Upholding strong ethical standards and doing what’s right, even when no one is watching.
  • Taking ownership of responsibilities and commitments, delivering on promises.
Environment + Sustainability
2050
Carbon Neutrality
Aim to achieve carbon neutrality, significantly reducing environmental impact and contributing to global sustainability goals.
  • Committed to reducing environmental impacts through innovative technologies.
  • Investing in smart transportation systems that reduce carbon emissions and energy consumption.
  • Promoting sustainable transportation and improving traffic flow to reduce environmental footprint.
Inclusion & Diversity
  • Fostering a diverse and inclusive workforce to reflect the global community we serve.
  • Ensuring equal opportunities for all employees, with a focus on recruitment, development, and retention.
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio