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Housing Management Coordinator
Home Group
Coordinate housing management operations for a project supporting individuals transitioning from homelessness to permanent residency.
16d ago
£25,838 - £25,838
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Exeter, England, United Kingdom
Onsite
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
legal action
property preparation
emergency maintenance
tenancy support
tech support
compliance
- Sometimes issue warning letters or attend court if needed
- Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void within set timescales.
- As our Housing Management Coordinator at Northgate Court no two days will be the same, from booking planned works, dealing with emergency property issues, or being a sounding board for our amazing customers to talk about issues in their lives.
- Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their licence agreements.
- Know-how of re-letting of rooms or units, collecting rents, and taking formal legal action when needed.
- Keeping us complaint with maintenance and health and safety standards.
- Use technology for support plans, benefit claims and tenancy signs ups
- Supporting customers with their tenancies and housing benefit claims
What you bring
team work
dbs check
experience
initiative
collaboration
management
- Able to work within a small team of three Housing Management Coordinators, offering guidance and support to your colleagues and customers.
- Based at our services in Exeter (across two City Centre locations)
- You’ll need an Enhanced DBS check done and we pay for that
- Experience in managing a housing management caseload and overseeing landlord and housing management duties.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confident working collaboratively with colleagues in other parts of the business as well as with external partners
- Paid time off for volunteering
- Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
- 34 days leave, pro-rated (including bank holidays and a “me day”)
- Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
- Career path with development and an excellent training package
- Four week rolling rota to include working one in every three weekends, working. 11.5 hrs shifts, 3-4 days per week
- Excellent benefits and rewards including supermarket discounts and travel expenses
Information not given or found
Interview process
Information not given or found
Visa Sponsorship- unable to sponsor for this role.
- enhanced dbs check required
Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
- Founded with a vision to transform lives through safe, secure, and affordable homes.
- Provides housing, care, and support services, specializing in helping vulnerable individuals.
- Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
- Known for innovative solutions, including supported housing and social care integration.
- Collaborates with local authorities, charities, and healthcare providers to maximize impact.
- Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
- Continues to expand its reach with a focus on enhancing community well-being and individual independence.
- We are passionate about making a positive difference to people’s lives.
- We believe in treating people with respect, dignity, and fairness.
- We are committed to making housing and services accessible and inclusive for all.
- We focus on creating innovative solutions that meet people’s needs.
- We work together as one team, driven by shared goals and values.
- We strive to deliver outstanding services and exceed expectations.
- We take pride in our integrity, transparency, and accountability.
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
- Aim to improve sustainability through energy-efficient measures.
- Focusing on reducing energy consumption and increasing renewable energy sources.
- Adopted sustainable construction practices in new developments.
- Track and report environmental performance annually.
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
- Focused on building an inclusive culture where everyone feels valued.
- Aim to increase gender diversity at all levels, with a focus on leadership roles.
- Implemented training programs to promote inclusive leadership and support diverse teams.
- Actively supports flexible working to improve work-life balance.
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