Account Manager - C&SP

The Account Manager – C&SP will be responsible for driving Schneider Electric’s Services business across Power and Secure Power portfolios for C&SP accounts in Pan India.

Drive business growth in critical facility operations by identifying opportunities within C&SP accounts, proposing tailored solutions, and expanding service offerings for data centres and mission-critical environments.

• Grow recurring revenue streams through Annual Maintenance Contracts (AMC), On-Time Contracts (OTC), and other service agreements.
• Build and nurture relationships with C-suite executives, especially around sustainability, energy efficiency, and digital transformation initiatives.
• Proactively promote and sell Schneider Electric’s digital service offerings to C&SP accounts, ensuring adoption and integration into customer operations.
• Expand consulting audit business by leveraging sustainability solutions to identify efficiency improvements and value for customers.
• Provide consultative solutions sales process to prospects and existing customers, including site modifications, upgrades, and digital offers.
• Develop CFO Business:
• Maintain accurate customer and prospect data in bFO (Salesforce), track pipeline, and report on progress against KPIs.
• Own the end-to-end relationship with assigned C&SP accounts, ensuring high levels of customer satisfaction and retention.

This role is pivotal in achieving key KPIs including digital services adoption, developing CFO (Critical Facility Operation) business, increasing recurring revenue through AMC/OTC, and pitching sustainability solutions at the C-level. Ideally, the candidate must have some experience selling revamp data centre solutions, including UPS, cooling, site modifications, batteries, electrical infrastructure such as ACBs, VCB’s, Numerical relays, ATSs, power services, and digital offerings, and be able to recommend the correct solutions to customers. The position requires close collaboration with Team Leads (TLs) and cross-functional stakeholders to maximize the impact of SE Services.

• Professional demeanour and ability to interact at all organizational levels.
• Willingness to travel extensively for PAN India customer and partner meetings.
• Proven track record in consultative/solutions selling, especially to C-level stakeholders.
• Ability to motivate teams, multitask, and deliver results in a matrix environment.
• Bachelor’s degree in electrical, electrical & electronic engineering or related field (electrical).
• Experience in digital solutions, sustainability, and recurring revenue models (AMC/OTC).
• 8+ years of high-achievement sales experience, preferably in services, solutions, or equipment sales.
• Strong analytical, presentation, and interpersonal skills.
• Excellent written and verbal communication skills.