Breakfast Attendant

Overview

Serve guests in the hotel breakfast area, handling food, beverage, and cleaning duties.

Key Responsibilities

• guest service
• beverage prep
• cashiering
• stock management
• opening closing
• vip coordination

Tasks

-Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner. -Perform opening and closing procedures and side work duties according to station rotation assignment -Accommodate any special requests made by a guest and offer appropriate alternatives when necessary -Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel -Perform any other duties or attend meetings as requested by management -Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working -Carry out cashiering functions in closing checks and end of shift paperwork -Ensure all service areas are stocked organized clean and neat and all side work is complete each shift -Communicate with all departments regarding in house VIPs -Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas -Ensure quality control of menus with regard to cleanliness and appearance -Greet and seat guests at appropriate tables in a timely manner

Requirements

• food handlers
• high school
• customer service
• menu knowledge
• detail oriented
• flexible schedule

What You Bring

-Clear clean and reset tables/hotel spaces per client request or management instruction -Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner -Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays -Ability to read comprehend and write simple instructions and/or short correspondence and memos -Ability to perform job function with attention to detail speed and accuracy -Have a complete knowledge of standards of service for receiving a room service order -Must be able to obtain and provide Food Handlers card as required by city/county/state -Ability to handle stressful situations in a calm professional manner -Ability to communicate professionally when answering phones and speaking with guests and team members -Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property -Have a thorough knowledge of menus and current specials in all applicable departments -Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette -High School diploma or equivalent and/or experience in a hotel or a related field preferred -Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing -Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy -Must be able to evaluate and select among alternative courses of action quickly and accurately -Understanding of hotel products and guest services

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About Highgate

-Specializes in identifying and unlocking value across the hospitality and real estate sectors. -Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties. -Expertise includes hotel operations, development, asset management, and investment strategies. -Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets. -Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations. -Known for innovative strategies and the ability to transform and enhance real estate properties. -Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.

Sector Specialisms