Dispatcher at Coolsys - Refrigeration And Hvac Systems in San Diego, CA | USD24-38 | Kablio

Coolsys - Refrigeration And Hvac Systems

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Dispatcher

Coolsys - Refrigeration And Hvac Systems

Provides advanced refrigeration and HVAC systems for commercial and industrial applications.

Dispatches technicians, manages service calls, and ensures timely HVAC service.

13 days ago ago

$24 - $38

Experienced (8-12 years), Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years)

Full Time

San Diego, CA

Field

Company Size

5,000 Employees

Service Specialisms

Refrigeration

HVAC Systems

Energy Management

Mechanical Services

Construction Services

Design and Engineering

Preventive Maintenance

Installation Services

Sector Specialisms

Industrial Refrigeration

Healthcare

Commercial Refrigeration

Energy Design

Mechanical & HVAC

Electrical

Plumbing

Refrigeration

Role

Description

customer communication

preventative maintenance

dispatch technicians

on‑call management

reporting

call review

Maintain proactive communication with customers regarding missed SLAs.
Stay calm under pressure.
Work with Service Managers to ensure preventative maintenance is completed on schedule.
Respond to inquiries.
Assign and dispatch technicians.
Maintain entry and verify nightly “on call” crew.
Work with Service Managers to address open calls.
Create and distribute required reporting.
Review all incomplete calls daily.

Requirements

dispatch

excel

outlook

high school

hvac

multi‑tasking

Understand the geography of the market and understand the technicians.
Ability to handle multiple tasks concurrently.
At least 2 years of dispatching experience
Excellent verbal and written communication skills.
Strong computer (Excel/Outlook) skills.
Able to actively listen and demonstrate empathy.
Strong sense of urgency.
High school diploma/GED
Reliable and dependable.
HVAC/R experience preferred, but not required
Highly organized and strong attention to detail.
Friendly and helpful demeanor

Benefits

Competitive pay range $24-$38/HR
Paid vacation and holidays
Opportunities available nationwide
Life insurance, AD&D and long-term disability
Pet Insurance
Medical, Dental, Vision and Prescription coverage
Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
Legal Plan, and ID Theft Protection
Tuition reimbursement
401(K) match

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

pre-employment criminal and mvr background screening required
drug testing required

Company

Overview

Founded with a vision to transform the HVAC and refrigeration industry with innovative solutions.
Specializes in providing reliable and efficient systems for commercial and industrial spaces.
Known for tackling large-scale projects, such as retrofits, system upgrades, and new installations.
Brings a mix of experience and cutting-edge technology to enhance energy efficiency and performance.
Services span from refrigeration systems to complex HVAC infrastructure for buildings and utilities.
Has a reputation for delivering high-quality, sustainable solutions on time and within budget.
Leverages decades of expertise to meet the diverse needs of its clients across multiple sectors.
Offers both preventive maintenance and emergency response services to keep systems running smoothly.
Pioneers in integrating smart technologies into HVAC systems, improving functionality and control.

Culture + Values

We are a customer-focused, service-oriented company, driven by a passion for excellence.
We are committed to operational excellence and ensuring a high-quality experience for our customers.
We are continually innovating to deliver superior, sustainable solutions in HVACR.
We maintain a culture of teamwork, integrity, and accountability.
We believe in empowering our people and providing opportunities for growth.

Environment + Sustainability

By 2050

Net-zero Carbon Vision

Aiming to achieve net-zero carbon emissions, emphasizing long-term sustainability goals.

Committed to reducing environmental impact and enhancing sustainability efforts.
Focus on energy-efficient solutions and reducing energy consumption through advanced technologies.
Works with clients to implement green technologies and energy-saving initiatives.

Inclusion & Diversity

Articles

CoolSys Careers