Undergraduate Placement Year 2026 – Customer Training Intern
Worcester Bosch
Customer training support: calls, admin, assessments, data tasks
8 days ago ago
Entry-level
Internship
Worcester, England, United Kingdom
Office Full-Time
Company Size
4,000 Employees
Service Specialisms
Engineering
Technical Services
Design
Consulting
Product Development
Sector Specialisms
Air Conditioning
Cylinders
Gas boiler
Heat Pump
LPG
Oil boiler
Solar panels
Heating
Role
What you would be doing
assessment invigilation
shared mailbox
online assessments
training calls
payment processing
- Assessment invigilation (Overseeing customer assessments)
- Managing the department’s shared mailbox
- Facilitating Online assessments
- Taking training calls: advising customers, booking courses, taking payments, giving out information and dealing with queries
What you bring
prioritisation
it skills
communication
statistics
initiative
detail‑oriented
- The ability to prioritise their workload.
- Key IT skills/be computer literate.
- Great communication skills, communicating politely and confidently with customers, colleagues and other internal departments.
- Completing department statistics
- Good initiative with the ability to work on their own and as part of a team.
- Good attention to detail, decision making and organisational skills.
- Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
- Discounts on products from across the Bosch Group
- Access to the Perkbox Benefits platform
- Volunteering days
- 20 days annual leave per year plus bank holidays
- 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunchbreak
- Enhanced pension contributions
- Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- A leader in heating technology.
- A pioneer in energy-efficient solutions, offering cutting-edge systems for heating and hot water.
- Specializes in gas, oil, and renewable heating technologies, including solar thermal and heat pumps.
- Provides reliable solutions for both residential and commercial clients, focusing on energy efficiency and performance.
- Projects include domestic heating systems to large-scale commercial installations.
- Develops products meeting stringent environmental standards, maintaining a reputation for quality and innovation.
- Consistently recognized for commitment to delivering high-performance and durable systems.
- Customer First
- Innovation
- Sustainability
- Quality
- Collaboration
- Integrity
- Passion
Net Zero 2050
Climate Goal
The company has set a goal to achieve net zero carbon emissions by 2050, aligning with global sustainability efforts.
Carbon Neutral 2021
Achieved Milestone
The company achieved carbon neutrality in 2021, marking a significant step toward reducing its environmental impact.
- Energy-efficient manufacturing processes
- Use of renewable energy sources in production
- Investment in low carbon technologies
- Focus on reducing waste to landfill
- Gender balance initiatives in leadership roles
- Focus on increasing female participation in engineering
- Targeted recruitment programs for diverse talent
- Regular employee engagement surveys to measure inclusivity
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