Customer Care Representative

Overview

• Founded with a vision to create quality homes that cater to the needs and lifestyles of its customers.
• A rapidly growing homebuilder with a strong focus on building personalized, affordable homes.
• Offers homes across multiple regions, including Florida, Texas, and other key U.S. locations.
• Known for their commitment to customer service and for delivering homes on time and within budget.
• Focused on both residential and commercial sectors, offering tailored solutions for diverse clientele.
• Emphasis on design flexibility, allowing homeowners to customize their dream homes.
• Financial growth is a testament to its robust business model and customer-centric approach.
• Consistently recognized for creating high-quality homes and delivering exceptional construction standards.

Culture + Values

• Giving employees the ability to earn above‑market compensation by producing above‑market results
• Supporting meritocracy and the right incentive structures to drive outperformance
• Allowing the best and most talented individuals to move up, regardless of tenure, rank, education or background
• Encouraging enhanced personal accountability and an owner‑oriented attitude
• Maintaining a strong focus on alignment of interests among employees, the company and shareholders
• Running the organization more autonomously so decision‑makers can actually make decisions
• Maintaining an entrepreneurial spirit and allowing individuals to flourish
• Not becoming encumbered by bureaucratic processes
• Acknowledging and learning from mistakes
• Ensuring exceptional customer satisfaction
• Integrity – strive to be transparent throughout the home‑building process to ensure all questions are answered
• Flexibility – empower customers to personalize their home with ease
• Buyer First – committed to providing exceptional customer service while delivering a beautifully innovative home

Environment + Sustainability

Inclusion & Diversity

Articles