Excavation Manager
Roto-Rooter Plumbing And Drain Service
Lead excavation ops, grow business, train staff, ensure safety and profitability.
16 days ago ago
$80,000 - $85,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
West Seneca, NY
Field
Company Size
2,300 Employees
Service Specialisms
Plumbing Services
Drain Cleaning
Water Damage Restoration
Sewer Services
Pipe Repair
Grease Trap Cleaning
Emergency Plumbing
Water Heater Services
Sector Specialisms
Residential
Commercial
Emergency Plumbing
Drain Cleaning
Water Damage
Water Heaters
Role
What you would be doing
bid estimating
safety compliance
equipment inspection
customer relations
scheduling
inventory management
- Develop relationships with customers to build customer loyalty.
- Maintain inventory of required parts and supplies.
- Work closely with service technicians and commercial sales representatives in the selling and estimating process.
- Ensure vehicles are being properly used and maintained.
- Monitors employee compliance with safety policies and requirements.
- Conduct on-the-job training for excavation technicians and laborers.
- Identify bid opportunities, prepares bid packages, and performs estimates for jobs.
- Handle customer questions, complaints and praise.
- Oversees job to ensure proper permits and licenses issues have been addressed.
- Conducts work-site spot checks to evaluate safety procedure compliance.
- Work closely with other management personnel to identify excavation sales opportunities.
- Make necessary changes to comply with safety policy and requirements.
- May supervise video sales technician.
- Assign work and equipment in the most efficient manner possible.
- Responsible for meeting branch profitability standards and ensuring proper and accurate code-out of all excavation jobs.
- Issues safety kits and maintain restocking supplies.
- Develop additional business opportunities by selling Roto-Rooter’s preventative maintenance and priority care programs.
- Conduct routine inspections of equipment (i.e.: trucks, safety equipment, uniforms) to ensure that company policies and regulatory agency requirements are being enforced.
- Takes necessary corrective action with employees who fail to comply with safety policies and requirements.
- Assist personnel on new assignments.
- May serve as primary contact for customer.
- Conduct safety training programs excavation technicians and laborers.
- Conduct quarterly inspections of equipment to ensure that company policies and regulatory agency requirements are being enforced.
- Prepare bid packages and performs estimates.
- Efficient scheduling of personnel, equipment, and rentals.
- Monitors the progress of the work-site through successful completion.
- Works with Dispatchers to ensure qualified individuals are dispatched to mainline opportunities to provide customer options of needed repair.
What you bring
excavation
supervision
high school
plumbing license
troubleshooting
driver's license
- Must be able to effectively operate and troubleshoot equipment operated by subordinates.
- Effective supervision of excavation staff.
- High School diploma or equivalent required.
- May be required to hold a plumbing license, depending on local requirements.
- Prior supervisory experience preferred.
- 3-5 years prior excavation experience; plumbing and sewer and drain knowledge a plus.
- Must have a valid driver's license.
- Profit Sharing
- Accident and Critical Illness Insurance
- Tuition Reimbursement
- Paid Vacation
- Dental Insurance
- Life Insurance
- Medical insurance with a Prescription Drug Card
- Paid Training
- Matching 401K Retirement Savings Plan
- Vision Insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1935
Year Established
The company was founded in 1935 and quickly became a household name in plumbing and drain services.
- Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
- Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
- Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
- Experienced in handling projects for both small residential needs and large commercial systems.
- Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
- Recognized for its prompt response times and state-of-the-art diagnostic tools.
- Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
- Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.
87%
Employee Satisfaction
Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.
8‑hour days
Standard Work Schedule
A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.
- Teamwork: coworkers contribute positively and support each other
- Professionalism and integrity expected in customer interactions
- Continuous learning: on‑site training and focus on improvement
- Career growth: opportunities to rise from sales to management roles
15,000 gal/year
Water Saved Per Family
Dual-flush toilets save up to 15,000 gallons of water annually per family.
36% reduction
Water Usage Reduction
The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.
8,050 gal/year
Water Saved Annually
The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.
$58 saving
Annual Cost Savings
The HydroClean valve helps save approximately $58 annually through reduced water usage.
- Committed to conserving water and preventing sewage contamination
- Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
- Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
- Supports trenchless sewer replacement to protect landscaping and reduce disturbance
- Employee data on gender diversity not publicly disclosed
- No formal DEI strategy, goals or gender-based statistics available
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