Meet with company leaders to evaluate location performance, understand opportunities to enhance service effectiveness, and to gain insight to regulatory trends that may impact the business.
Meet regularly with Operations and Sales staff and in addition to customers to monitor service delivery performance, identifying any deficiencies in delivery.
Analyze processes and practices considering customer needs and service expectation.
Oversee daily operations and sales activity, budgets, and team personnel.
Allocate resources appropriate for customer sites and maintain appropriate inventories of supplies.
Meet regularly with clients to ensure their satisfaction with current contract services and to identify their changing needs and requirements.
Manage corporation expenses relating to cleaning services including delivery costs, labor costs, supplies, etc.
Interaction with senior level managers and or ownership of both current and potential clients to promote business.
Ensure the development of long-term strategy as well as sound annual business plans to develop growth.
Review service delivery and staffing reports to ensure identification of service and/or contract issues.
Oversee the recruitment of cleaning staff, the training orientation of new staff and the continual development of new staff.
Requirements
5+ years
facilities mgmt
bachelor's
bilingual
communication
business dev
Minimum Five (5) years progression in a janitorial or alike industry. Operations management and/or building/facilities management and a working knowledge of the cleaning service industry is preferred.
Bachelor’s degree preferred
Bilingual abilities are a plus, with a preference for Spanish speakers
Understand all customer contract commitments and schedule services accordingly.
Strong communication skills both verbally and written ability to communicate effectively with building owners, senior management staff, clients, vendors, and staff.
Effective problem solving, leadership, organizational and planning skills.
Strong business development experience, skills, and ideas.
Benefits
Health Benefits Package
Opportunity for growth
Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
Salary: $ 60,000 to $70,000/yr. BOE
Car allowance
Paid holidays and vacation time
Phone and laptop provided
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded 1988
Company Establishment Year
marks the beginning of a leading facilities management provider.
The company offers a broad range of services, including janitorial, maintenance, and specialized cleaning.
Pritchard serves diverse sectors, focusing on both commercial and residential properties.
Over the years, Pritchard has built a reputation for reliability, delivering exceptional results with a personalized touch.
Known for their commitment to providing quality service through a network of skilled professionals.
Typical projects include ongoing facility management, post-construction cleaning, and specialized maintenance tasks.
Their strong client base includes top-tier businesses, with long-term relationships fostered through consistent performance.
Operations are nationwide, providing scalable solutions for organizations of varying sizes.
Culture + Values
The company maintains high standards of honesty and professionalism.
They embrace change and utilize advanced technologies and efficient processes.
Clients are recognized as unique, with services tailored to meet specific needs.
Efforts include using eco-friendly products and reducing waste wherever possible.
Environment + Sustainability
Use of EPA-certified green cleaning products that are biodegradable, non-toxic and safe for people and the planet.
Compliance with LEED certification requirements; active membership in the US Green Building Council and Green Seal certification.
Energy-efficient equipment and water conservation measures (high-efficiency washing systems, microfiber tools) reducing resource consumption.
Routine tracking of environmental performance via waste-reduction programs, advanced equipment, and eco-friendly procedures.
Committed to long-term environmental stewardship through ongoing staff training in sustainable practices aligned with OSHA, EPA, CDC and WHO guidelines.
Inclusion & Diversity
Frontline team includes professionals from diverse backgrounds collaborating via open communication, shared ideas & mutual respect.
Invested in 'people' through professional development, recognition & a balanced work environment to ensure employees perform at their best.
Leadership emphasizes integrity, accountability & a strong work ethic to cultivate a productive, results‑oriented team.
No available public data on gender ratios, gender pay equity, leadership diversity or specific numeric DEI outcomes.