UK’s leading independent builders’ merchant offering a vast range of building, landscaping, kitchen, bathroom & plumbing materials across 130+ local branches.
Assist customers, load/unload, make deliveries, and support warehouse duties.
10 days ago ago
Entry-level
Full Time
Newent, England, United Kingdom
Onsite
Company Size
1,556 Employees
Service Specialisms
Kitchen Design
Bathroom Design
Landscaping
Timber & Sheet Materials
Building Materials
Plumbing & Heating
Tools
Electrical and Workwear
Sector Specialisms
Residential
Commercial
Buildings
Landscaping
Role
Description
loading
customer service
order picking
warehouse ops
safety
Load and unload vehicles.
Assist customers.
This varied role will also require working in the warehouse assisting with customer orders.
Pick and check orders.
Maintaining a tidy and safe working environment.
Requirements
driving licence
forklift licence
customer service
likeability
detail
Good attention to detail.
Full UK Driving Licence is essential for this role.
Has the likeability factor
Has excellent customer service
A Counterbalance Forklift Licence is preferred.
Benefits
Cycle to work scheme.
Employee Assistance Programme
Holiday Purchase Scheme
Enhanced Paternity
Perkbox discounts
Substantial staff discounts
Mental Health Support
Training and development opportunities
A competitive pay package.
Enhanced Maternity
Holiday scheme which rewards length of service
Generous discretionary bonus scheme
Free parking
Contributory pension scheme
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Began as a single branch and grew through a unique branch ownership model, empowering local directors.
Privately backed by Bain Capital since 2017.
Each branch is independently managed, offering strong local expertise and free delivery or click-and-collect service tailored to both trade professionals and homeowners.
Stocks a comprehensive range—from bulk aggregates, bricks, and timber to tools, kitchens, bathrooms, landscaping, plumbing, heating, and electrical supplies.
Signature projects include branch-level kitchen and bathroom showroom installations with free 3D design services and on-site timber cutting.
Consistently expanding, with a focus on local staffing and specialized services.
Culture + Values
Great customer service. We give customers more of what they want, and nothing is too much trouble.
Passionate about teamwork, we all share in our success.
Taking ownership and doing the right thing.
Striving for continuous improvement.
Supporting our local communities.
We all go home safe.
Environment + Sustainability
Committed to sourcing products in a way that does not have a negative impact on people and the environment
Supplier Code of Conduct requires environmental responsibility: energy efficiency, waste reduction, recycling, sustainable materials, hazardous‑substance control
All timber sourced is legal and UKTR‑compliant, with full chain‑of‑custody certification since 2009
Member of Timber Development UK and Scottish Timber Trade Association, adhering to responsible purchasing codes
Zero‑tolerance approach to modern slavery, including supplier training under the Modern Slavery Act