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Jr. IT Infrastructure Engineer
Whitewater
Supports IT/OT infrastructure, networking, security, and field system operations.
7d ago
Junior (1-3 years)
Full Time
Houston, TX
Office Full-Time
Company Size
150 Employees
Service Specialisms
Midstream Services
Pipeline Construction
Operations & Maintenance
Engineering
Project Management
Asset Management
Sector Specialisms
Energy
Natural Gas
Midstream Infrastructure
Pipeline Transportation
Natural Gas Transportation
Natural Gas Infrastructure
Liquefaction Facilities
Export Terminals
Role
What you would be doing
firewall admin
vpn config
network monitoring
troubleshooting
site audits
patch management
- Document tasks performed and communicate effectively with teammates and stakeholders.
- Support firewall administration tasks, including basic configuration updates and monitoring alerts, ensuring alignment with security best practices and organizational goals.
- Help maintain cybersecurity standards, procedures, and documentation for IT and OT systems.
- Work closely with the IT Infrastructure Lead and Business System Manager to support infrastructure and cybersecurity initiatives.
- Help configure VPNs, radios, and cellular devices used in field networking.
- Help monitor network health, performance, and traffic under the guidance of senior resources.
- Execute assigned tasks independently with minimal direction.
- Assist with troubleshooting data and communication network issues, including cellular, satellite, and radio (e.g., SIM card swaps, modem setup, and IP assignments).
- Assist with site visits for audits, incident response, and remediation tasks as needed.
- Identify recurring issues and propose potential solutions while escalating more complex problems to senior resources.
- Support inventory tracking and licensing for field and OT devices.
- Works Monday-Friday schedule with extended hours to support 24/7 operations, including on-call rotation covering nights/weekends/holidays.
- Participate in R&D and compliance validation activities by gathering information and testing solutions.
- Follow and document troubleshooting and escalation procedures.
- Assist in implementing security controls on new or existing systems as directed.
- Provide end-user support for IT and OT systems and maintain related documentation.
- Assist with installing, configuring, and maintaining IT hardware, including servers, network devices, and Azure resources.
- Travel to satellite offices, warehouses, and remote field sites to assist with IT and OT support.
- Assist with monitoring the performance of control systems to ensure operational status and compliance.
- Perform quarterly patching, firmware upgrades, and support cybersecurity in OT upgrades and capital projects.
- Help update network diagrams, system architecture documentation, and step by step guides.
What you bring
cissp
ccna
iam
o365
azure
tcp/ip
- Strong organizational skills and ability to document work clearly.
- Understanding of Industry Specific Standards such as DOT and API.
- Familiarity with routers, switches, firewalls, and network monitoring tools.
- Certified Information Systems Security Professional (CISSP)
- Willingness to answer after-hours calls when on rotation.
- 1+ years of experience with: Networking, Identity Access Management (IAM), Group Policy Object (GPO), O365, and Azure.
- Hands-on experience with IT equipment setup and configuration.
- Experience in designing and implementing network infrastructures, including LAN, WAN, VLAN, and VPN configurations.
- 1+ year of exposure to cybersecurity practices.
- CCNA – Networking
- Proficiency in TCP/IP, DNS, DHCP, BGP, MPLS, and other routing and switching protocols.
- Proficiency in diagnostic techniques to identify and resolve network issues.
- Knowledge of wireless networking standards, access points, and wireless security protocols.
- Up to 15% travel
- Ability to travel across Texas-area field locations.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- A leading provider of energy infrastructure solutions, with a focus on natural gas, crude oil, and water.
- Develops, builds, and operates midstream assets including pipelines, gathering systems, and processing facilities.
- Founded with the mission to support the growing energy needs across North America.
- Known for its innovative, cost-effective solutions, having built a robust portfolio of projects spanning key energy-producing regions.
- Projects often involve complex logistics, requiring precise coordination to deliver reliable infrastructure solutions.
- Committed to operational excellence and safety, setting it apart in a competitive, rapidly evolving industry.
- We operate with a culture of safety first.
- We are committed to innovation and operational excellence.
- We value integrity and transparency in everything we do.
- We act with accountability, taking responsibility for our actions.
- We collaborate as a team to achieve our goals.
- We continuously strive for improvement and growth.
Net Zero by 2050
Emissions Target
Committed to minimizing environmental impact by achieving net zero emissions as part of long-term sustainability goals.
- Committed to environmental sustainability and responsible resource management.
- Focus on reducing environmental footprint through innovative solutions.
- Operations designed to minimize emissions and conserve natural resources.
- Focus on improving energy efficiency and implementing best practices to reduce environmental impact.
- We are committed to fostering an inclusive and diverse workplace.
- WhiteWater values diversity across all levels of the company and is focused on creating a supportive environment for all employees.
- We focus on hiring, retaining, and developing a diverse workforce.
- The company tracks gender diversity and works towards increasing the representation of women in leadership roles.
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