Field Service Technician

Description

• Keep up-to-date on company products and services
• Work on uneven terrain, scaffolds, ladders, catwalks, and elevated platforms.
• Maintain test equipment and special tools calibration
• Transport tools and equipment across job sites and within confined or restricted-access areas.
• Work outdoors in extreme weather conditions (heat, cold, rain, snow) and around loud noise, dust, fumes, vibration, and engine exhaust.
• Site coordination and project meetings
• Maintain situational awareness around active machinery and energized systems.
• Detect abnormal sounds, smells, or vibrations from mechanical equipment.
• Provide telephone support to customers including troubleshooting and replacement parts identification
• Follow up customer calls after service work completion
• Perform tasks at elevations exceeding 6 feet, using aerial lifts, scaffolding, or fall protection systems in accordance with OSHA standards.
• Daily reports to customers and internal staff while in the field
• Follow complex instructions, interpret technical drawings/manuals, and communicate hazards and tasks clearly with team members.
• Commissioning the total system scope supplied by MIRATECH on new installations
• Enter, work in, and exit confined spaces, including tanks, ducts, and engine compartments, under permit-required confined space procedures.
• Plan own work schedule efficiently
• Regularly lift, carry, push, or pull materials and tools up to 50 lbs unassisted and occasionally heavier items with assistance or mechanical aids.
• Perform routine maintenance and service on existing products
• Stand, walk, bend, climb, and kneel for extended periods.

Requirements

• Enthusiasm to learn and become an expert
• Maintain clear vision (corrective lenses permitted), color recognition, and depth perception.
• Working knowledge of industrial instrumentation & controls including analog transmitters, temperature/pressure measuring devices, PID controls.
• Maintain physical stamina during physically and mentally demanding tasks, including travel and variable shift work.
• Proficiency with AC and DC Circuits including Relay Logic
• Must possess a passport or have the ability to obtain one
• Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint). Applicant must pass a proficiency test.
• 0-4 years prior field service technician experience or equivalent knowledge, skills, and abilities.
• Excellent communication and interpersonal skills. Able to communicate effectively in writing and verbally.
• Must possess valid driver's license
• Sharp analytical mind with an interest in engines, controls, and emissions
• Excellent problem solving skills
• Post-commissioning customer training on operations and maintenance
• Excellent organizational and time management skills; able to juggle multiple priorities and deadlines
• Foreign language skills are a plus
• Demonstrated ability to make independent decisions and work in a loosely structured environment

Benefits

• Health, Dental & Vision Insurance
• Flexible Spending Account (FSA)
• $350 Annual Wellness Credit
• 5 days of paid sick leave annually (prorated based on start date)
• 401k with match up to 5%
• Annual Bonus Program
• Life insurance
• Disability insurance
• 15 days PTO annually (prorated based on start date)
• 60 - 75% overnight travel - with higher concentrations during peak seasons.

Training + Development

Interview process

Visa Sponsorship

Security clearance