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Auckland Council

Museum Assistant

Company logo
Auckland Council
Auckland Council governs and manages Auckland's local services, facilities, and community needs.
Assist visitors with tickets, sales, events and ensure a welcoming museum environment.
13d ago
NZ$28 - NZ$28
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Auckland, Auckland, New Zealand
Onsite
Company Size
10,000 Employees
Service Specialisms
Urban Planning
Community Engagement
Environmental Management
Waste Management
Parks and Recreation
Transport Services
Building Consents
Public Health
Sector Specialisms
Transport
Infrastructure
Urban Regeneration
Buildings
Environmental Management
Stormwater Treatment
On-site Wastewater Systems
Water Quality
Role
What you would be doing
visitor assistance
ticket sales
event support
knowledge sharing
safety management
merchandise sales
  • Sharing knowledge of the local area and museum offerings
  • Supporting events, public programmes, and family activities
  • Selling tickets, memberships, merchandise, and vessel trips
  • Greeting and assisting visitors at front-of-house
  • Ensuring a safe, welcoming, and engaging environment
What you bring
police vetting
drug testing
māori knowledge
customer service
cash handling
communication
  • Police Vetting: Auckland Council is committed to the protection and wellbeing of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check.
  • Safety Sensitive: This role is deemed safety sensitive and, in line with Auckland Council policy, you will be required to complete pre-employment drug & alcohol testing.
  • A willingness to grow your understanding of te ao Māori and incorporate te reo and tikanga into your mahi
  • Experience in customer service, tourism, or hospitality
  • Cash handling experience
  • Great communication skills and the ability to anticipate visitor needs
Benefits
  • This is a fantastic stepping stone – once you’re part of the organisation, there are many pathways to develop and grow your career
  • The chance to develop skills and explore future opportunities within the wider Auckland Council group
  • Hourly rate: $28.95
  • Ongoing casual work with a supportive, collaborative team
  • A workplace in the heart of Auckland’s waterfront
  • A waterfront location in the heart of Tāmaki Makaurau
  • Ongoing casual roles (not just summer!)
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • safety-sensitive role requires pre‑employment drug & alcohol testing.
  • police vetting required as a children’s worker under the vulnerable children act 2014.
Company
Overview
2010
Year Established
The organization was founded in 2010 to oversee the growth and development of New Zealand's largest city.
Over 1 Million
Impact Metrics
The Council's services affect over 1 million residents annually.
10 Years
First Decade Impact
In its first decade, the Council spearheaded numerous infrastructure projects addressing rapid population growth.
Large-Scale
Urban Renewal Projects
Significant efforts have been directed toward large-scale urban renewal programs and public transportation developments.
  • The Council ensures the delivery of a wide range of local services, including public transport, water management, and community facilities.
  • It operates across multiple sectors, including urban development, transportation, utilities, and environmental services.
  • Auckland Council has been instrumental in shaping the city’s sustainability initiatives and long-term planning strategies.
  • The Council’s work delivers everything from parks and libraries to waste management and housing.
  • Notable projects include the development of public transportation networks and enhancing green spaces.
  • Auckland's unique location as a coastal city drives the Council's focus on managing marine and water resources sustainably.
Culture + Values
  • Atawhai | Kindness, generosity
  • Kotahi | Strength in diversity
  • Auaha | Creativity, innovation
  • Pono | Integrity
  • Taonga tuku iho | Future generations
Environment + Sustainability
50% by 2030
Greenhouse Gas Reduction
Target to reduce greenhouse gas emissions by 50% by 2030 compared to 2016 baseline.
Net Zero by 2050
Emissions Goal
Aim to achieve net zero emissions by 2050, aligning with global climate targets.
94% Reduction
Per-Capita Emissions
Projected 94% reduction in per-capita emissions by 2050 compared to 2016 levels.
50% to 94%
Decarbonisation Pathway
Projected decarbonisation pathway showing a 50% reduction by 2030 and 94% reduction by 2050.
  • Eliminate reliance on gas heaters and increase renewable energy use in new and existing buildings.
  • Enhance public transport, cycling, and walking infrastructure to reduce private vehicle use.
  • Implement waste reduction strategies across food, paper, plastic, and wood waste streams.
  • Promote reforestation and sustainable land-use practices to enhance carbon capture.
  • Transition to electric vehicles and zero-emission public transport systems.
  • Initiatives underway include forest planting, gas boiler phase-out, and office consolidation.
Inclusion & Diversity
  • Ethnic Communities Advisory Panel advises on regional strategies, policies and plans based on ethnic community experience
  • Pacific Peoples Advisory Panel provides guidance to improve outcomes and engagement with Pacific cultures
  • Independent Māori Statutory Board ensures adherence to Treaty of Waitangi and promotes Māori interests
  • Council focus: "Recognise, value and celebrate Aucklanders\' differences as a strength" within Auckland Plan
  • Diverse advisory panels reflect strategic commitment to culturally responsive policymaking
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