Engineer Field Service

Company logo
Abb
A global leader in automation, electrification, and digitalization solutions for industries.
On‑site engineer delivering repairs, maintenance and installations for ABB measurement products.
4 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
United Kingdom
Field
Company Size
105,000 Employees
Service Specialisms
Engineering
Consulting
Project Management
Design
Technical Services
Turnkey
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
troubleshooting
field service
materials planning
digital services
safety management
client relations
  • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
  • Responsible for maintaining and delivering high standards of Health & Safety and exceeding customers’ safe-working expectations.
  • Develop and maintain customer relationships and satisfaction with field- based service solutions.
  • Work with aftersales support team to develop service solutions and training material for delivery to partners and customers alike.
  • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
  • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
  • Support the development and delivery of ABB Ability™ Digital Service Solutions, working with product managers and service product managers as required. Assist with taking these innovative solutions to market
What you bring
water analysers
uk licence
problem solving
ms office
onc/hnc
instrumentation
  • Experience of Water Analysers advantageous, but not essential.
  • Full valid UK driving licence and passport are essential.
  • A flexible approach to working and good problem solving skills are essential.
  • Good PC skills, and familiar with MS Office suite of software.
  • Preferably qualified to ONC/HNC level in instrumentation, measurement control / equivalent, or have served recognised apprenticeship in a relevant discipline.
  • Excellent written and oral communication and Interpersonal skills.
  • Instrumentation experience having worked in one of the following industries - Water/Power Utilities, Food & Beverage, Chemical & Pharmaceutical, Oil & Gas is preferred.
Benefits
  • Competitive salary
  • Open Job Market (internal mobility opportunities, mentorships & access to projects globally)
  • Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
  • Company car
  • 25 days annual leave plus bank holidays
  • Employee Assistance Programme
  • Life assurance
  • Generous employee referral scheme
  • Competitive contributory pension scheme
Training + Development
Information not given or found
Company
Overview
Founded 1883
Year established
The company was established in 1883, marking the beginning of its journey as a global technology leader.
  • A global technology leader with a rich history of innovation.
  • Focuses on electrification, automation, robotics, and digitalization for global industries.
  • Delivers solutions to improve productivity, energy efficiency, and sustainability.
  • A key player in sectors like utilities, transportation, manufacturing, and infrastructure.
  • Notable projects include electrification of rail networks, automation in factories, and energy-efficient grid solutions.
  • Continues to lead in integrating cutting-edge technologies, combining the digital and physical worlds.
Culture + Values
  • Customer orientation
  • Innovation
  • Collaboration
  • Sustainability
  • Integrity
  • Accountability
Environment + Sustainability
2050
Net Zero Commitment
Aim to achieve net zero carbon emissions across operations and supply chain.
  • Sustainability at the core of business model
  • Reduction of CO2 emissions in operations and supply chain
  • Committed to renewable energy
  • Energy efficiency solutions for customers
  • Increased use of recycled materials in products
  • Support for the UN Sustainable Development Goals
Inclusion & Diversity
24% Women Leadership
Gender Diversity in Leadership
Percentage of leadership positions held by women in the organization.
30% Target by 2025
Target Goal for Women
Aim to increase women in leadership roles to 30% by 2025.
  • Partnerships with global organizations to promote inclusion
  • Focused efforts on empowering women in technical fields
  • Promotion of a culture of respect and equal opportunity
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