Warranty Specialist
Charter Homes & Neighborhoods
Assist homeowners with warranty inquiries and document resolutions
8 days ago ago
Junior (1-3 years), Expert & Leadership (13+ years)
Full Time
Lancaster, PA
Office Full-Time
Company Size
500 Employees
Service Specialisms
Home Building
Neighborhood Design
Land Development
Community Planning
Design
Construction
Homeowner Tools
Sector Specialisms
Residential
Commercial
Role
What you would be doing
- Be responsible for compiling information from multiple sources regarding Homeowner warranty inquiries.
- Communicate directly with Homeowners regarding their warranty service requests, gathering necessary information, setting expectations for follow up and supporting the scheduling of next step activities.
- Work collaboratively with peers on the Warranty Team manage the necessary documentation to support the warrant process.
What you bringBenefits
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- Founded with a vision to create vibrant communities, Charter Homes & Neighborhoods has established a strong legacy of building homes that foster connection and growth.
- Known for its commitment to quality, innovation, and design excellence, the company specializes in creating master-planned neighborhoods with a focus on thoughtful integration into local landscapes.
- Over the years, Charter has grown from a regional builder to one of the leading developers, with a portfolio that includes both residential and commercial projects.
- The company's hallmark is its ability to craft spaces that feel like home, blending aesthetic appeal with functional designs that meet the needs of modern families.
- Each neighborhood developed by Charter is meticulously planned to encourage community interaction, with parks, walking trails, and communal spaces that make everyday life more fulfilling.
- Their dedication to sustainability is reflected in their environmentally-friendly building practices and energy-efficient homes, without compromising on quality or style.
- Charter Homes & Neighborhoods is also known for its attention to detail in customer service, providing a seamless home-buying experience from initial inquiry to after-sales support.
- Land has a story.
- People do too.
- The company is in the people business.
- The company works hard every day to prioritize homebuyers and neighbors, striving for excellence and never settling for less.
- The team is composed of the best people in the industry, united by a shared purpose and commitment to the same promise.
- The company is dedicated to creating a great place to work that fosters personal growth, pride, and a bright future.
- Respect preserved spaces and save important historical and natural features in neighborhood design.
- Design “the space between” with hundreds of trees, hand‑laid Belgian block curbing, and all‑natural playgrounds like TerraPark® to enhance natural areas.
- Central neighborhood Crossroads integrates locally owned businesses to reduce vehicle miles and support a walkable community.
- Charter’s design approach preserves land, restores landmarks, activates parks, trails, and gathering places to nurture long‑term environmental stewardship.
- Single‑family homes, townhomes, and carriage houses are designed with longevity and livability in mind, reducing resource use through durable construction.
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