Be responsible for compiling information from multiple sources regarding Homeowner warranty inquiries.
Communicate directly with Homeowners regarding their warranty service requests, gathering necessary information, setting expectations for follow up and supporting the scheduling of next step activities.
Work collaboratively with peers on the Warranty Team manage the necessary documentation to support the warrant process.
Requirements
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded with a vision to create vibrant communities, Charter Homes & Neighborhoods has established a strong legacy of building homes that foster connection and growth.
Known for its commitment to quality, innovation, and design excellence, the company specializes in creating master-planned neighborhoods with a focus on thoughtful integration into local landscapes.
Over the years, Charter has grown from a regional builder to one of the leading developers, with a portfolio that includes both residential and commercial projects.
The company's hallmark is its ability to craft spaces that feel like home, blending aesthetic appeal with functional designs that meet the needs of modern families.
Each neighborhood developed by Charter is meticulously planned to encourage community interaction, with parks, walking trails, and communal spaces that make everyday life more fulfilling.
Their dedication to sustainability is reflected in their environmentally-friendly building practices and energy-efficient homes, without compromising on quality or style.
Charter Homes & Neighborhoods is also known for its attention to detail in customer service, providing a seamless home-buying experience from initial inquiry to after-sales support.
Culture + Values
Land has a story.
People do too.
The company is in the people business.
The company works hard every day to prioritize homebuyers and neighbors, striving for excellence and never settling for less.
The team is composed of the best people in the industry, united by a shared purpose and commitment to the same promise.
The company is dedicated to creating a great place to work that fosters personal growth, pride, and a bright future.
Environment + Sustainability
Respect preserved spaces and save important historical and natural features in neighborhood design.
Design “the space between” with hundreds of trees, hand‑laid Belgian block curbing, and all‑natural playgrounds like TerraPark® to enhance natural areas.
Central neighborhood Crossroads integrates locally owned businesses to reduce vehicle miles and support a walkable community.
Charter’s design approach preserves land, restores landmarks, activates parks, trails, and gathering places to nurture long‑term environmental stewardship.
Single‑family homes, townhomes, and carriage houses are designed with longevity and livability in mind, reducing resource use through durable construction.