Community Manager

Description

• Collects delinquent account balances from previous residents.
• Assumes responsibility for the operations of the property in the absence of the Community Director.
• Assists in weekly, monthly, quarterly reports and executive summaries.
• Performs 21-day pre-inspections and move in/outs inspections with residents, as requested.
• Assists Community Director with site-level leadership to include staff performance and resident relations.
• Coordinates with maintenance and make-ready staff to ensure timely recondition of units after move-out.
• Enters, processes, and receives vendor payables. Scans all invoices to the AP department to process payments.
• Processes move-ins, move-outs, and lease renewals.
• Ensures compliance with company policies and procedures.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation.
• Leases units as needed. Ensures execution of leases and lease files are properly completed.
• Effectively envisions, develops, and implements new strategies to address competitive, complex business issues.
• Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expiration matrix. Generate various reports as required.
• Monitors all accounts receivable including collecting rent, posting rent, and maintaining balanced, accurate rent roll.
• Ensures that unsafe conditions are corrected in a timely manner.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Performs physical inspections of the property and verifies condition of vacant units and community appearance and safety.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Sends out lease expiration letters and processes lease renewals.
• Creates PO’s for office expenses and may create, process and invoice residents for monthly utilities.
• Directly supervises Community Supervisors, Leasing Specialists and Resident Service Specialists. Participates in the hiring, training, performance management and termination of Community Supervisors, Leasing Specialists and Resident Service Specialists.

Requirements

• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
• Bachelor's Degree in Business Administration, Property Management, other related discipline Preferred or
• Certified Apartment Manager (CAM) Preferred and
• 1-3 years previous experience managing others. Required and
• Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
• High School Diploma or GED (or equivalent) Required and
• Certified Professional of Occupancy (CPO) certification or Accredited Residential Management (ARM) certification highly Preferred and
• Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
• Strong verbal and written communication skills.
• Previous experience with YARDI Preferred
• DL NUMBER - Driver's License, Valid and in State Required
• Demonstrates discretion and ability to maintain a professional attitude and appearance.
• 2 years previous property leasing experience or applicable skills. Required and

Benefits

• Shops competitive properties.

Training + Development

Interview process

Visa Sponsorship

Security clearance