Description
The Facilities Manager will lead a team to manage day‑to‑day client activities for the assigned property/facility, act as the on‑site key point of contact for stakeholders, and assume overall responsibility for site budgets, accounting, finance, maintenance, operations, contract services, purchasing of material, equipment and supplies, occupancy services, and the helpdesk. This role oversees all building systems, including fire/life safety, plumbing, HVAC and electrical, and compiles reports for upper‑management review.
The position encompasses people management, stakeholder engagement, procurement and vendor oversight, contract administration, financial controls, health and safety compliance, site operations, and risk management to meet key performance indicators and service‑level agreements.
- Lead and coach a high‑performing facilities team, fostering a customer‑focused culture and strong morale.
- Engage proactively with clients and stakeholders, serving as the on‑site point of contact and building relationships across multiple levels.
- Manage vendor procurement and performance, ensuring services are delivered on time, within budget, and comply with client guidelines.
- Oversee contract lifecycle, monitoring expirations, renewing or re‑procurring as needed, and driving best‑value outcomes.
- Control site financial operations, meeting targets, adhering to finance processes, and preparing reports for management.
- Ensure a safe working environment by complying with fire, health and safety regulations and implementing safety programs.
- Drive continuous improvement of site operations, implementing industry best practices, building procedures, performance metrics, and 24/7 emergency support.
- Implement property risk management, including audits, disaster recovery, business continuity, escalation, and incident reporting to achieve KPIs and SLAs.
