Light Grey Kablio Logo
Kablio AI
AI Turbo Recruiter
Want to hear how I work? Hit play.Find roles with Kablio AI to help build and power the world.Kablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
3D Shield
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Kolter Hospitality

Director of Rooms

Company logo
Kolter Hospitality
Specializes in hotel development, management and acquisitions across branded and boutique properties.
Leads Front Office & Housekeeping, drives revenue and ensures brand standards.
5d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Delray Beach, FL
Office Full-Time
Company Size
56 Employees
Service Specialisms
Hotel management
Property development
Acquisitions
Franchisee/partner relations
Sales & marketing
Operations
Group sales & event management
Sector Specialisms
Hospitality
Hotels
Hotel Management
Hotel Development
Hotel Acquisitions
Hospitality Management
Hospitality Development
Hospitality Acquisitions
Role
What you would be doing
financial monitoring
brand compliance
inventory management
occupancy management
system development
recruiting
  • Monitors Rooms Division financial performance against budget.
  • Reviews guest feedback with Leadership Team and ensure appropriate corrective actions when necessary.
  • Complete projects in a timely manner as required by the General Manager.
  • Actively participate in training and continuing education of all Rooms Division service staff.
  • Maintain regular compliance with the Marriott/Courtyard brand standards to help ensure BSA (Brand Service Audits) pass successfully.
  • Take guest Starbucks orders, prepare beverages according to brand standards, and ensure prompt, friendly service.
  • Stays visible and interfaces with guests on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
  • Analyzes service issues and identifies trends.
  • Develops system to enable team members to understand guest satisfaction results.
  • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
  • Responsible for actively assisting with recruiting and hiring for all Front Office and Housekeeping positions.
  • Approach all encounters with guests and team members in a professional and personalized manner.
  • Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.
  • Oversee the Executive Housekeeper and team to ensure room standards are met and rooms are turned properly prior to guest usage.
  • Place and track orders for front desk supplies and market food and beverage items to ensure proper inventory levels are maintained.
  • Serve as a general guest information source.
  • Coordinate arrival, departure and special needs of Bonvoy guests. Offer to handle special arrangements during their stay; coordinate future visits.
  • Identify and solicit potential new Bonvoy members.
  • Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership team.
  • Build rapport with Bonvoy guests, distinguished visitors; escort guests to rooms as necessary, encourage feedback throughout their stay.
  • Oversee the Front Office Supervisor and team to ensure all aspects of front desk operations are attended to.
  • Responds to and handles guest problems and complaints.
  • Ensure that sufficient staffing is present to meet daily business demands.
What you bring
communication
promotions
professionalism
leadership
safety
hotel operations
  • Understand and communicate promotions and enhancements effectively with Service Professional and guests.
  • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient hotel operations.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
600 rooms
Initial Accommodation Capacity
The company started by managing 600 rooms, marking its entry into the hospitality industry.
2,300+ keys
Current Property Scale
By 2023, the company expanded its portfolio to oversee over 2,300 keys across multiple properties.
15 properties
Diverse Portfolio
The company manages 15 distinct properties, showcasing its growth and operational capabilities.
  • Launched by managing four select‑service hotels in South Florida.
  • Struck strategic partnerships with major hotel brands like Hyatt, Hilton, and Westin for flagship property acquisitions.
  • Typical deals involve full‑service and select‑service hotels from beachfront suites to airport‑adjacent properties.
  • Specializes in developing and managing branded and boutique hotels through bespoke development and acquisition.
  • Standout moves include opening The Westin Sarasota with rooftop pool/bar and acquiring unique oceanfront suites in Miami.
Culture + Values
  • Passionate about delivering exceptional experiences for guests.
  • Committed to creating lasting relationships through authentic service.
  • Innovate and strive for excellence in every task.
  • Focus on continuous improvement and learning.
  • Embrace a culture of integrity, accountability, and respect.
Environment + Sustainability
2050
Net-Zero Emissions Commitment
The commitment to achieve no net carbon emissions by the year 2050.
  • We prioritize sustainable building practices in all new developments.
  • We reduce water and energy consumption across our properties through efficient systems.
  • We aim to minimize waste generation and increase recycling rates.
  • We engage with stakeholders to drive environmental awareness and sustainable practices.
Inclusion & Diversity
  • We foster a culture of inclusivity where diverse perspectives are celebrated.
  • We are committed to creating equitable opportunities for all employees.
  • We support leadership diversity with programs designed to cultivate women in executive roles.
  • We ensure that all employees have access to the resources and support they need to thrive.
Big Kablio Logo
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio